Sales Support Coordinator

HARMAN SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the audio industry is seeking a Sales Support Coordinator to assist the sales team in managing customer orders and communication. The ideal candidate should possess strong organizational and communication skills with a proactive attitude. This role offers a hybrid work environment, ensuring flexibility, and provides extensive training opportunities through HARMAN University, along with employee discounts on world-class products.

Benefits

Flexible work environment

Employee discounts on products

Extensive training opportunities

'Be Brilliant' recognition program

Inclusive and diverse work environment

Qualifications

• 1-2 years of experience in a sales or administrative role preferred.
• Ability to work under pressure and in a team setting.
• Proactive attitude with a willingness to learn.

Responsibilities

• Manage the sales pipeline and coordinate with clients.
• Support sales manager with customer communication.
• Monitor order progress and sales targets.

Skills

Organizational skills

Communication

Attention to detail

Time management

Multitasking

Education

Diploma in business, marketing, or a related field

Tools

Microsoft Office Suite

CRM systems

Job description

About the Role

As a Sales Support Coordinator, you will assist the sales department in managing the sales pipeline, processing orders, coordinating with clients, and providing administrative support to sales representatives and managers. This position involves working closely with internal teams and customers to ensure the timely and accurate completion of tasks.

What You Will Do

· Work closely with Sales department/Finance department and supply chain for business operation

· Monitor and review the schedule or progress of customer order.

· Monitor sales targets achievement

· Support sales Manager with customer communication and customer management

· Attend customer enquiry via email.

· Entering distributors’ orders, checking stock availability, issue SOs, issuing delivery notes and invoices, preparing shipping documents as per required by individual distributors.

· Coordinator all shipments and delivery schedule on time per customer monthly requirement.

· Work very closely with 3PL warehouse at China for weekly shipment arrangement.

· Monitor outstanding customer’s orders and follow up closely with supply chain team

· Maintain product information for ANZ customers

· Country assign – Rasco / ANZ ( Car and Lux customers ) & Lux new customers

· ANZ E-com posting

· Assist department during peak period for the documentation.

What You Need to Be Successful

· 1-2 years of experience in a sales or administrative role is a plus

· Strong organizational and time-management skills

· Excellent communication (both written and verbal)

· Attention to detail

· Ability to multitask and work under pressure

· A team player with a positive attitude

· Proactive and eager to learn and grow in the sales field

Bonus Points if You Have

· Diploma or equivalent in business, marketing, or a related field is preferred

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

· Experience with CRM systems is a plus

What Makes You Eligible

• Able to work in an office environment (hybrid)

What We Offer

· Flexible work environment

· Access to employee discounts on world-class Harman products (JBL, HARMAN Kardon, AKG, etc.)

· Extensive training opportunities through our own HARMAN University

· “Be Brilliant” employee recognition and rewards program

· An inclusive and diverse work environment that fosters and encourages professional and personal development