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A dynamic company is looking for an experienced Sales Support Administrator in the Bedok North East Region. This role involves providing essential administrative support, coordinating with various departments, and ensuring efficient sales operations. The ideal candidate has experience in the FMCG sector and is proficient in Microsoft Office.
About the role
We are seeking an experienced Sales Support Adminstrator to join our team in the Bedok North East Region. This is a full-time position that will provide crucial administrative and sales support to our sales team, ensuring the smooth and efficient operation of our sales function.
What you'll be doing
Providing full- range administrative support to the sales team, including product inquiry(by phone, WhatsApp, fax, email or walk-in), providing quotation, sales proposal and customer follow up etc.
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* *Handle administrative work and process of sales orders, delivery orders, invoices and other related documents with accuracy and timeliness via our invoicing system.
Coordinating with other departments , such as logistics and finance, and suppliers to ensure seamless order processing and delivery
* Handling procurement both lovally or from oversea suppliers including safety stock monitoring and price negotiation , prepareing accurate shipping documents according to freight shipment needs and coordinate with shipping agents to ensure smooth clearance from SFA.
* Follow up customers payment including outstanding and update to account / finance team
* Respond to customer's feedback & complaints and give after-sales support when requested
* Any other ad-hor duties as and when required.
Maintaining accurate records and database management
What we're looking for
Minimum 2-3 years of experience in a sales support or administrative role, preferably within the food or FMCG industry
Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines
Excellent communication and interpersonal skills, with the ability to liaise effectively with both internal and external stakeholders
Proficient in using Microsoft Office suite (Excel, Word, PowerPoint) .
A team player with a customer-focused attitude and the ability to work independently
Strong attention to detail and strong problem-solving skills
What we offer
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.