Sales Support Admin

Company

Universal (Far East) Pte Ltd

triotech.com.sg

Designation

Sales Support Admin

Date Listed

19 Mar 2025

Job Type

Entry Level / Junior Executive

Full/Perm

Job Period

From Apr 2025, Permanent

Profession

Sales / Retail

Industry

Electronics

Location Name

1008 Toa Payoh North, Singapore

Address

1008 Toa Payoh N, Singapore 318996

Allowance / Remuneration

$2,000 - 2,500 monthly

Company Profile

Universal (Far East) Pte Ltd is a one-stop service provider of test and process equipment to the electrical, electronics, semiconductor, aerospace, pharmaceutical and medical industries. We offer equipment, testing and manufacturing solutions in various engineering, test, process and production applications. Our field service team offers auxiliary services such as preventive maintenance and calibration for temperature, humidity and pressurization equipment.

Job Description

Duties & Responsibilities:

1. Handle sales documentation, customer inquiries/complaints, and support sales & service team by preparing quotations and follow up on the status with customers to close sales.
2. Coordinate with external and internal stakeholders.
3. Assist in order processing, tracking deliveries, and ensuring compliance.
4. Expediting requests to rush orders and altering shipping information as required.
5. Provide product information, address customer concerns, and support post-sales services, including monitoring warranty and service contract expiry dates of the equipment and follow up on renewal quotation for PM/CAL/Service contracts.
6. Update the standard price list for equipment and services.
7. Maintain sales records and inventory.
8. Generate sales leads.
9. Assist with sales forecasting.
10. Schedule customer meetings and conferences.
11. Willing to meet customers.
12. Perform any other ad hoc work duties as assigned from time to time.

Job Requirements:

1. Fresh / Diploma in Business, Marketing, or a related field.
2. Experience in sales support and customer service preferred.
3. Proficiency in Microsoft Office, strong organizational and multitasking skills.
4. Excellent communication and ability to work in a fast-paced environment.