Sales Support Admin

SAINT-GOBAIN (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Sales Assistant to support the Sales Manager in managing customer inquiries and ensuring exceptional after-sales service. This role involves maintaining relationships with existing customers, processing orders, and coordinating with logistics for timely deliveries. The ideal candidate will possess strong communication skills, proficiency in Microsoft Office, and a positive attitude. Join a dynamic team where your contributions will directly impact customer satisfaction and sales success in a thriving market.

Qualifications

• Diploma or degree holders in sales and marketing or business administration.
• Proficiency in Microsoft Office tools like Excel, PowerPoint, and Word.

Responsibilities

• Assist Sales Manager in managing customer inquiries and admin tasks.
• Maintain relationships with existing customers through exceptional service.
• Process customer orders and liaise with logistics for timely delivery.

Skills

Sales Management

Customer Relationship Management

Problem Solving

Time Management

Communication Skills

Education

Diploma or Degree in Sales and Marketing

Business Administration

Tools

Microsoft Office

Job description

JOB RESPONSIBILITIES:

• To assist current Sales Manager for managing customer enquiry.
• Helps to contact customers from related business unit to coordinate admin works and sales enquiry to Sales Manager.
• Taking care of the sales and enquiries for the distribution channels for Premix.
• Helps to coordinate delivery and forecast by customers and liaise with Call Centre Team.
• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• Developing in-depth knowledge of product features and benefits.
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping track of sales and monthly/weekly forecast.
• Ad-hod duties

JOB REQUIREMENTS:

• Diploma or degree holders in sales and marketing, business administration or equivalent.
• Proficiency in Microsoft Office eg: Excel/ PowerPoint/ Word
• Excellence communication skills in both spoken and written English & Mandarin language (deal with Chinese speaking customers)
• Strong problem solving and time management skills
• Positive working attitude
• Results Driven
• Able to work independently as well as a team player