Sales Support

SHINGDA CONSTRUCTION PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A construction company in Singapore is looking for a Customer Service Representative to coordinate training sessions and support the sales team. The ideal candidate should have a diploma, at least two years of customer service experience, and strong organizational skills. This role requires engaging with customers through calls and events. It offers opportunities for growth in a dynamic environment.

Qualifications

• Minimum 2 years' experience in customer service role.
• Comfortable speaking with customers over the phone and in person.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate and arrange training sessions.
• Conduct cold calls to potential customers.
• Assist the sales team with administrative support.

Skills

Customer service skills

Sales experience

Organizational skills

Communication skills

Education

Diploma in Business or equivalent

Job description

Key Responsibilities

• Coordinate and arrange training sessions, including scheduling, venue setup, and materials preparation
• Conduct cold calls to potential customers to introduce products/services
• Participate in road shows, exhibitions, and promotional events to engage with customers
• Assist the sales team with administrative support, quotations, and follow-ups
• Maintain accurate customer and sales records
• Perform ad-hoc duties as assigned

Requirements

• Min Diploma in Business or equivalent
• Min of 2 years' experience in customer service role
• Comfortable speaking with customers over the phone and in person
• Experience in sales is an advantage
• Strong organizational skills and attention to detail
• Willingness to travel for events and road shows
• Positive attitude, team player, and eagerness to learn