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Sales Support

MEGA VALVE & FITTING PTE LTD

Singapore

On-site

SGD 20,000 - 60,000

Full time

2 days ago
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Job summary

A leading company in valve and fitting solutions is seeking a Sales Administrator in Singapore to support sales activities, manage orders, and provide customer care. The ideal candidate should have at least 1 year of experience in sales administration or customer service, strong interpersonal skills, and the ability to resolve issues. This role involves liaising with various departments and ensuring a smooth sales process.

Qualifications

  • At least 1 year of working experience in sales administration or customer service.
  • Ability to resolve issues during the sales process.
  • Strong customer relations and interpersonal skills.

Responsibilities

  • Liaise with internal departments to support the sales lifecycle.
  • Manage sales activities including sales orders and quotations.
  • Provide post-sales administrative support to ensure high service standards.

Skills

Customer relations
Interpersonal skills
Problem-solving
Organizational skills

Job description

  • Liaise with internal departments to support the sales lifecycle
  • Manage sales activities, including processing sales orders, quotations, credit notes, billing, procurement, and coordinating order fulfillment
  • Ensure accurate and efficient processing of transactions in line with company guidelines
  • Provide post-sales and administrative support, ensuring high service standards in order processing, project registration, and related tasks
  • Prepare and submit work-related reports, including revenue forecasts and analysis
  • Assist the Sales Team in ensuring timely order provisioning and deployment
  • Perform customer care tasks, including phone handling and other admin duties
  • Prepare and issue quotations promptly -Manage client enquiries via various communication channels professionally and promptly

Requirements:

  • At least 1 year working experience in sales administration / customer service will be an added advantage
  • Ability to identify and resolve issues that may arise during the sales process, ensuring a smooth experience for both the sales team and the customer
  • Strong customer relations and interpersonal skills
  • Experience in project tendering
  • Ability to manage multiple tasks and prioritize effectively.
  • Highly motivated, proactive, and detail oriented.
  • Good organization, coordination, communication & follow-up skills
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