MEGA VALVE & FITTING PTE LTD
Singapore
On-site
SGD 20,000 - 60,000
Full time
Job summary
A leading company in valve and fitting solutions is seeking a Sales Administrator in Singapore to support sales activities, manage orders, and provide customer care. The ideal candidate should have at least 1 year of experience in sales administration or customer service, strong interpersonal skills, and the ability to resolve issues. This role involves liaising with various departments and ensuring a smooth sales process.
Qualifications
- At least 1 year of working experience in sales administration or customer service.
- Ability to resolve issues during the sales process.
- Strong customer relations and interpersonal skills.
Responsibilities
- Liaise with internal departments to support the sales lifecycle.
- Manage sales activities including sales orders and quotations.
- Provide post-sales administrative support to ensure high service standards.
Skills
Customer relations
Interpersonal skills
Problem-solving
Organizational skills
- Liaise with internal departments to support the sales lifecycle
- Manage sales activities, including processing sales orders, quotations, credit notes, billing, procurement, and coordinating order fulfillment
- Ensure accurate and efficient processing of transactions in line with company guidelines
- Provide post-sales and administrative support, ensuring high service standards in order processing, project registration, and related tasks
- Prepare and submit work-related reports, including revenue forecasts and analysis
- Assist the Sales Team in ensuring timely order provisioning and deployment
- Perform customer care tasks, including phone handling and other admin duties
- Prepare and issue quotations promptly -Manage client enquiries via various communication channels professionally and promptly
Requirements:
- At least 1 year working experience in sales administration / customer service will be an added advantage
- Ability to identify and resolve issues that may arise during the sales process, ensuring a smooth experience for both the sales team and the customer
- Strong customer relations and interpersonal skills
- Experience in project tendering
- Ability to manage multiple tasks and prioritize effectively.
- Highly motivated, proactive, and detail oriented.
- Good organization, coordination, communication & follow-up skills