Sales Support

MEGA VALVE & FITTING PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company in the valve and fitting industry seeks a Sales Administrator to support sales activities and customer relations in Singapore. This role involves managing sales transactions, providing administrative support to the sales team, and ensuring high service standards. Ideal candidates will have experience in sales administration and strong problem-solving skills.

Qualifications

• At least 1 year of experience in sales administration or customer service.
• Ability to manage multiple tasks and prioritize effectively.
• Highly motivated, proactive, and detail-oriented.

Responsibilities

• Manage sales activities including processing sales orders and quotations.
• Provide post-sales support ensuring high service standards.
• Prepare and submit work-related reports including revenue forecasts.

Skills

Customer relations

Interpersonal skills

Problem-solving

Communication

Organizational skills

Job description

• Liaise with internal departments to support the sales lifecycle
• Manage sales activities, including processing sales orders, quotations, credit notes, billing, procurement, and coordinating order fulfillment
• Ensure accurate and efficient processing of transactions in line with company guidelines
• Provide post-sales and administrative support, ensuring high service standards in order processing, project registration, and related tasks
• Prepare and submit work-related reports, including revenue forecasts and analysis
• Assist the Sales Team in ensuring timely order provisioning and deployment
• Perform customer care tasks, including phone handling and other admin duties
• Prepare and issue quotations promptly -Manage client enquiries via various communication channels professionally and promptly

Requirements:

• At least 1 year working experience in sales administration / customer service will be an added advantage
• Ability to identify and resolve issues that may arise during the sales process, ensuring a smooth experience for both the sales team and the customer
• Strong customer relations and interpersonal skills
• Experience in project tendering
• Ability to manage multiple tasks and prioritize effectively.
• Highly motivated, proactive, and detail oriented.
• Good organization, coordination, communication & follow-up skills