Sales Supp Exec, Cyber Security Sales

Singtel Group; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology services firm in Singapore is searching for a Sales Support Executive to enhance their sales processes. The role involves managing sales pipelines, preparing quotations, and generating reports for insights. Ideal candidates should have a degree in Business or IT, with 2-5 years of relevant experience. Proficiency in Microsoft Office and knowledge of sales operations tools are essential. This position offers opportunities to contribute significantly to business development efforts.

Qualifications

• At least 2 to 5 years of experience in sales operations or business support.
• Strong knowledge of Microsoft Office applications is crucial.
• Experience with project management systems is a plus.

Responsibilities

• Support the end-to-end sales process and manage sales pipelines.
• Prepare sales reports and dashboards to provide insights.
• Collate, analyze, and report on sales metrics.

Skills

Proficient in Microsoft Excel

Good communication and listening skills

Problem-solving skills

Knowledge of SAP

Knowledge of Power BI

Education

Degree in Business Administration or Information Technology

Tools

Microsoft PowerPoint

SharePoint

Windows operating systems

SQL Server

PowerShell

Job description

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NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Sales Support Executive, you'll play a crucial role supportingthe end-to-end sales process by managing sales pipelines, preparing quotations, and tracking contract renewals. It involves generating sales reports and dashboards to provide insights for decision-making. The position also contributes to business development efforts through collateral preparation and research support. Additionally, it handles administrative tasks such as onboarding, certification tracking, and event coordination, while continuously improving sales processes for greater efficiency.

What will you do?

• Monitor and track all sales opportunities across the pipeline; ensure accurate status updates and follow-ups
• Track customer contracts and third-party vendor maintenance/license renewal dates and proactively notify internal teams to follow-up
• Prepare quotations and cost sheets, including sourcing and comparing multiple vendors’ quotes to support competitive pricing strategies

Reporting & Insights

• Collate, analyze, and report on sales metrics, forecasts, and revenue performance to provide actionable insights to the team and management
• Maintain up-to-date and accessible sales dashboards, trackers, and reporting files

Business Development Support

• Collaborate with practice leads to support product launches, including creating tools (e.g., sizing tools), presentation slides, and related prep work.
• Assist in preparing and maintaining sales collateral such as pitch decks, product slides, and case studies.
• Contribute to business development initiatives by providing operational and research support.

Administrative & Process Management

• Support Cyber Sales staff onboarding / offboarding
• Work with People & Culture (P&C) to track staff certifications and trainings
• Plan and coordinate annual Sales Kick-off (SKO) and periodic team bonding sessions
• Continuously review current sales processes; propose and implement improvements using tools and software to enhance workflow efficiency and data tracking

The ideal candidate should possess:

• Candidate must possess at least a Degree in Business Administration or Information Technology - related studies with at least 2 to 5 years of relevant experience in sales operations, business support, or a similar role.
• Proficient in Microsoft Office applications especially Excel and PowerPoint.
• Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks.
• Working knowledge of SAP and project management systems preferred.
• Working knowledge of Windows operating systems, as well as SQL Server, Power BI, PowerShell, and Office 365.
• Demonstrates good communication and listening skills.
• Result-oriented with strong problem-solving skill, meticulous, proactive and resourceful.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.