SALES SUPERVISOR

GLOBAL ELITE CARDS; Singapore; On-site; SGD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Career growth

Training and development

Team environment

Job summary

GLOBAL ELITE CARDS is seeking a motivated Sales Supervisor to oversee day-to-day sales activities, support the sales team, and drive customer relationships to achieve targets in a fast-paced environment.

The ideal candidate will have at least 3 years in sales or related roles, strong communication skills, and the ability to lead and train a team while delivering results.

This position offers growth opportunities and requires practical knowledge of MS Office and CRM systems.

Qualifications

• Minimum 3 years of experience in sales, business development, customer service, or client relationship management.
• Experience supervising or coordinating a sales team is preferred.
• Excellent communication and interpersonal skills; customer-focused.

Responsibilities

• Supervise daily sales activities and coordinate the sales team.
• Support staff in achieving individual and team targets.
• Identify new business and sales opportunities.
• Generate leads through calls, meetings, networking, referrals, and online platforms.
• Maintain relationships with existing and potential customers.

Skills

Sales

Business Development

Customer Service

Client Relationship Management

Team Leadership

Education

High School Diploma or equivalent

Diploma or vocational qualification

Tools

MS Office

CRM systems

Job description

SALES SUPERVISOR

Experience Required

Minimum 3 Years of Experience in Sales, Business Development, Customer Service, or Client Relationship Management

Previous experience in supervising or coordinating a sales team is preferred.

Job Description

We are looking for a motivated and results-driven Sales Supervisor to join our team. The successful candidate will be responsible for supervising day-to-day sales activities, supporting the sales team, developing customer relationships, achieving sales targets, and contributing to overall business growth.

The ideal candidate should have good communication and interpersonal skills, a customer-focused approach, and the ability to guide team members and work effectively in a fast-paced sales environment.

Key Responsibilities

• Supervise and coordinate the daily activities of the sales team.
• Support and guide sales staff in achieving individual and team sales targets.
• Identify and develop new business and sales opportunities.
• Generate leads through calls, customer meetings, networking, referrals, and online platforms.
• Build and maintain strong relationships with existing and potential customers.
• Present products and services to customers and explain their features and benefits effectively.
• Monitor monthly and quarterly sales targets and team performance.
• Assist team members with customer inquiries, negotiations, and closing sales.
• Prepare quotations, proposals, sales reports, and other required documentation.
• Coordinate with internal teams to ensure timely delivery and customer satisfaction.
• Follow up on customer inquiries and maintain accurate customer and sales records.
• Handle customer concerns and assist in resolving sales-related issues.
• Monitor market trends, customer requirements, and competitor activities.
• Provide regular sales updates and performance reports to management.
• Assist in training, coaching, and supporting new and existing sales team members.
• Ensure the sales team follows company policies, procedures, and service standards.

Requirements

• Minimum secondary/high school education, vocational qualification, diploma, or equivalent. A university degree is not mandatory.
• Minimum 3 years of relevant sales, business development, customer service, or client relationship experience.
• Previous experience in supervising, coordinating, or leading a sales team is an advantage.
• Strong communication and interpersonal skills.
• Good negotiation and presentation skills.
• Ability to achieve sales targets and work independently.
• Ability to supervise, motivate, and support team members.
• Customer-oriented mindset with good problem-solving skills.
• Good organizational and time-management skills.
• Ability to handle multiple customers, tasks, and priorities.
• Basic proficiency in MS Office and familiarity with CRM or customer-management systems.
• Ability to work effectively both independently and as part of a team.

Benefits

• Competitive salary and sales incentives.
• Performance-based bonuses.
• Career growth and advancement opportunities.
• Training and professional development.
• Supportive and team-oriented working environment.