SALES SUPERVISOR

SMART TEN PTE. LTD.; Singapore; On-site; SGD 39,000 - 78,000; Full time

Job summary

SMART TEN PTE. LTD. is seeking a Sales Supervisor to coordinate day-to-day activities of the sales team and ensure targets are met.

The role works closely with store manager, GM, and production manager to align customer needs with product offerings. As a liaison with customers, you will manage client communications, prepare sales materials, monitor performance, and lead initiatives to boost brand visibility.

Qualifications

• Bachelor’s degree in business with emphasis on marketing.
• Proven experience in marketing and achieving targets.
• Excellent written and verbal communication.
• Ability to lead and motivate a sales team and retain talent.
• Strong closing and customer relationship skills.
• People-oriented with ability to motivate a team.
• Identifies growth opportunities and new partnerships.
• Strong organization and multitasking abilities.
• Ability to work under pressure and meet targets.
• Availability to work during opening hours, including evenings and weekends.

Responsibilities

• Supervise the activities of the sales team including marketing activations.
• Assist the line manager to recruit, train, enumerate, and retain a competent sales team.
• Provide reports to top management: sales, leads, customer complaints, and onboarding.
• Prepare sales presentations and other sales tools.
• Assist line managers to ensure adequate client communication and feedback.
• Initiate sales activities and plans to build brand visibility.
• Serve as a reference for employees on work ethic and professional conduct.
• Develop and maintain records of prospects, leads, pricing, and active clients.
• Control marketing expenses to stay within budget.
• Attend trade shows and represent the organization.
• Evaluate sales performance and seek improvements.
• Identify market trends affecting performance.
• Ensure items are displayed correctly in malls, supermarkets, and other points.

Skills

Marketing degree

Sales experience

Communication

Leadership

Closing sales

People-oriented

Growth opportunities

Organization

Resilience under pressure

Flexible hours

Education

Bachelor’s degree in business/marketing

Job description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post‑purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi‑tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).