Sales Supervisor

SNM CAFE PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

SNM CAFE PTE. LTD. seeks a Sales Supervisor to lead the day-to-day activities of the sales team and ensure targets are met.

You will collaborate with store and general managers to adapt to changing customer needs and design offerings accordingly. The role requires a Bachelor's degree in business/marketing and proven marketing and sales experience, with strong communication and leadership abilities. You will manage client relationships, prepare sales materials, and represent the organization at

Qualifications

• Bachelor's degree in a business-related field with emphasis on marketing.
• Proven work experience in marketing and achieving targets.
• Excellent written and verbal communication skills.
• Ability to lead and motivate a sales team and retain a strong team.
• Excellent selling skills and ability to close deals.

Responsibilities

• Supervise the activities of the sales team, including marketing activations.
• Assist line manager to recruit, train, enumerate, and retain a competent sales team.
• Provide reports to top management (sales, leads, complaints, onboarding).
• Prepare sales presentations and other sales tools.
• Ensure client communication and maintain contacts with clients, provide feedback.
• Initiate sales activities and plans to build brand visibility.
• Set an example of strong work ethic and professional conduct.
• Maintain records of prospects, leads, pricing, activities and clients.
• Control marketing expenses within budget.
• Attend trade shows and represent the organization.
• Evaluate team performance and seek improvements.
• Identify market trends affecting performance.
• Ensure items are displayed properly in malls and sales points.

Skills

Marketing

Team leadership

Communication

Sales closing

Customer relations

Education

Bachelor's degree in business/marketing

Job description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers' on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team's performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor's degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).