SALES SUPERVISOR

Amirah's Grill; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Amirah's Grill is seeking a Sales Supervisor to lead a dynamic sales team, coordinate marketing activations, and drive revenue growth. You will collaborate with store and production managers to align customer needs with product offerings.

Responsibilities include recruiting and training staff, delivering management reports, and maintaining strong client relationships. The role demands strong communication, organization, and a willingness to work extended hours to meet targets.

Qualifications

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent written and verbal communication skills.
• Ability to lead and motivate a sales team and retain top performers.
• Excellent selling skills with ability to close deals and handle post-purchase issues.
• People-oriented selling with team motivation.
• Identify growth opportunities and new business partnerships.
• Strong organization and multi-tasking abilities.
• Ability to work under pressure and during opening hours.

Responsibilities

• Supervise the activities of the sales team and marketing activations.
• Assist line manager with recruiting, training, and retaining the sales team.
• Provide reports to senior management (sales, leads, customer complaints, onboarding).
• Prepare sales presentations and sales tools.
• Maintain client communications and feedback loop.
• Initiate sales activities and plans to boost brand visibility.
• Model professional work ethic for the team.
• Maintain records of prospects, leads, pricing, sales activities, and clients.
• Control marketing expenses within budget and monitor spend.
• Represent the organization at trade shows and events.
• Evaluate team performance and identify improvement opportunities.
• Identify current and future market trends affecting performance.
• Ensure proper product displays at malls, supermarkets, and sales points.

Skills

Leadership

Target achievement

Communication skills

Sales skills

Growth identification

Organization

Pressure handling

Multi-tasking

Opening hours availability

Education

Bachelor’s degree in business/marketing

Job description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).