Sales Representative

TONG KAI PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A retail company in Singapore is seeking a Sales Representative to ensure smooth store operations, achieve sales targets, and motivate the sales team. Candidates should possess outstanding communication skills, leadership abilities, and proficiency in English and Mandarin. The role involves training staff and implementing service improvements to enhance customer satisfaction.

Responsibilities

• Ensure smooth store operation.
• Achieve store sales target and goals.
• Motivate and drive the sales team to achieve their KPIs.
• Identify and implement new initiatives for sales improvement.
• Provide training on product and customer service.

Skills

Outstanding communication and interpersonal skills

Excellent organizing and leadership skill

Understanding of sales principles and customer service practice

Proficiency in Microsoft Office

Proficiency in English and Mandarin

Job description

Sales Representative

Job Responsibilities

• Ensuring smooth store operation
• Achieve store sales target and goals
• Motivates and drives the sales team to achieve their individual and store KPI
• Identifying and implementing new initiatives for improving service standards and sales
• Providing training and coaching on product and customer services to sales team
• Dealing with any customers enquires and complaints
• Managing all store operational activities (Cash protection, loss prevention, inventory, manpower)
• Encourage teamwork environment between sales associates
• Maintaining outstanding store condition and visual merchandising standards
• Provide daily operation reports to management
• Ensuring proper inventory management

Job Requirements

• Outstanding communication and interpersonal skills
• Possess excellent organizing and leadership skill
• Understanding of sales principles and customer service practice
• Proficiency in Microsoft Office
• Proficiency in English and Mandarin to liaise with Chinese speaking customers