Sales Planner & Administrator

INC PEST MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A well-established company in pest management is seeking a motivated Sales Administrator to oversee technician schedules and ensure client satisfaction. This role requires excellent organizational and multitasking skills, where you'll be a central point of communication between clients and the operations team. The position offers a five-day work week with a comprehensive benefits package, including medical insurance and bonuses.

Benefits

13th Month AWS

Variable annual bonus

Medical & hospitalisation insurance

Long service award

Qualifications

• Proven work experience as a Sales administrator or Sales support.
• Hands-on experience with MS Office, particularly MS Word and Excel.

Responsibilities

• Prepare and plan technician monthly schedule for servicing in clients' premises.
• Manage recovery plans due to quality issue and unscheduled downtime.
• Prepare monthly sales reports on technician performance.

Skills

Organizational skills

Multitasking skills

Team player

Dedication

Ability to meet deadlines

Tools

MS Office

Job description

Duties & Responsibilities

• Prepare & plan technician monthly schedule for servicing in clients' premises.
• Manage recovery plans due to quality issue and unscheduled downtime.
• Prepare monthly sales reports on the performance of technician and highlight issues that may impact service quality.
• Liaise with clients to ensure that their needs or concerns are met with.
• Check data accuracy in clients' details, servicing schedules, orders and invoices.
• Contact clients to obtain missing information or answer to their queries.
• Liaise with the operations to ensure timely services performed.
• Maintain and update sales and clients' records.
• Communicate important feedback from clients both externally and internally.
• Other ad hoc duties that is require of the Sales administrator.

Requirements & Skills

• Proven work experience as a Sales administrator or Sales support
• Hands on experience with MS Office (MS Word and Excel in particular)
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines

1. Five days work week (Mon - Fri)
2. 9.00 am - 5.00 pm (exclude 1 hr meal break)
3. 13th Month AWS
4. Variable annual bonus
5. Medical & hospitalisation insurance
6. Long service award