Sales Ops. Support Manager

Visa; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading global payments technology company in Singapore is seeking a Sales Operations Specialist to provide support to their APAC Sales organization. The ideal candidate will have 3-4 years of experience in a sales environment, strong organizational skills, and expertise in MS Dynamics. This hybrid role requires excellent communication skills and a detail-oriented approach to sales processes. Join a company dedicated to innovation and making a difference in the payment solutions industry.

Qualifications

• 3-4 years' experience in a Sales environment for a Hi-Tech/Software development Company.
• Strong work ethic, able to manage multiple priorities in a fast-paced environment.
• Excellent organizational skills and ability to manage multiple tasks.

Responsibilities

• Provide Sales support to the APAC Sales organization.
• Review Pricing Quotes for accuracy and ensure compliance with guidelines.
• Assist sales teams with processes, training, and documentation.

Skills

Sales support

Communication skills

Attention to detail

Problem-solving

MS Dynamics knowledge

Education

Bachelor's degree

Tools

MS Dynamics

Apttus CPQ

Job description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What we expect of you, day to day:

• Additional responsibilities include providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution. Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Bachelor's degree preferred.

• Minimum 3-4 years' experience in a Sales environment for a Hi-Tech/Software development Company.
• Working knowledge of MS Dynamics and Apttus CPQ as well as an understanding and experience with the broader sales tools landscape.
• MS – Dynamics experience a plus.
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks and projects.
• Excellent communications skills, with the ability to communicate and present effectively to internal teams in both 1:1 and group settings.
• Ability to work in a dynamic, fast-paced environment and pick up new skills quickly

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.