Sales Operations Manager

Tungsten Automation Corporation; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

Tungsten Automation seeks a seasoned sales operations partner to support the SVP of Sales across the assigned geography. You will help forecast, budget, and monitor CRM data while coordinating with Finance on revenue recognition and contract terms.

The role requires a Bachelor’s degree with 5–7 years in sales, and solid experience with SAP, Hyperion, and SFDC. A results-driven, collaborative team player is essential for success in a fast-paced environment.

Qualifications

• Bachelor's degree required with 5–7 years in a sales environment, preferably software/ IP background.
• Financial background in accounting, finance or related field.
• Knowledge of GAAP/IFRS revenue recognition and PO terms.
• Experience with ERP & CRM systems (SAP, Hyperion, SFDC).
• Strong analytical, communication and presentation skills.

Responsibilities

• Assist in sales forecasting and budget processes with the sales team.
• Prepare and present analytical data for sales performance and ad hoc requests.
• Monitor CRM data, assign accounts and opportunities, and support territory/quota development.
• Support revenue recognition, collection, and credit issues with Finance.
• Contribute to negotiations of contracts and review of transactional details.

Skills

Forecasting

Budgeting

CRM administration

ERP & CRM

Education

Bachelor's degree

Tools

SAP

Hyperion

SFDC

Job description

About The Role

This role is a business partner to the Senior Vice President of Sales and team in the day-to-day operations of the assigned geography and sales team.

About The Role

This role is a business partner to the Senior Vice President of Sales and team in the day-to-day operations of the assigned geography and sales team.

What You'll Do

• Assist in the sales forecasting process by participating in regularly scheduled forecast calls with the sales team
• Assist in monthly Executive Management Team Business Review preparation
• Attend monthly Executive Management Team Business Reviews
• Assist in developing and monitoring the annual budget for the assigned Sales teams and Senior Vice Presidents
• Develop territory and quota assignment for the sales management and sales representatives
• Monitor and assist in CRM system administration to ensure accounts and opportunities are assigned correctly and updated timely
• Reconcile sales performance for accuracy
• Participate in the negotiation of sales contracts and transaction details with customers
• Interact with the Finance team on revenue recognition, collection and credit issues
• Prepare and present analytical data as it relates to sales activities, performance, procedures and ad hoc requests
• Deliver reliable, accurate sales reporting
• Stay highly responsive to ad hoc requests

About Our Platform

Tungsten Automation's Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve citizen engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase efficiency, particularly crucial for government organizations facing complex regulatory requirements.

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

WHAT YOU NEED TO SUCCEED

• Bachelor's degree required with a minimum of 5-7 years of experience in a sales environment, preferably with background in software technology and intellectual property
• Financial background in accounting, finance or related field
• General working knowledge of GAAP and IFRS revenue recognition rules, purchase order terms and conditions, and general accounting principles
• Familiar with U.S. GAAP and IFRS Revenue Recognition guidelines as it relates to Software
• Familiarity with legal terms and conditions as it relates to intellectual property
• Experience and understanding of legal terminology related to intellectual property agreements
• Experience in development and administration of P&L Budget
• Experience in the creation and modification of Sales Executive compensation plans
• Experience with ERP & CRM required (SAP, Hyperion & SFDC)
• Strong analytical and mathematical background
• Ability to analyze and present information in various forms in a clear and concise manner
• Ability to analyze and present data in a way that meets the needs of the recipient
• Strong capability with Microsoft Applications (Word, Excel, PowerPoint)
• Intermediate or Advanced knowledge of Microsoft Word, Excel and PowerPoint
• Ability to coach, mentor and train direct reports and peers
• Ability to communicate within all areas of the organization
• Ability to interact and communicate with all levels of an organization both internally and externally
• Effective written and verbal communication skills
• Ability to lead, work collaboratively, and make decisions in a fast paced, complex environment
• Team player who is also able to work independently with little supervision

Tungsten Automation is an Equal Opportunity Employer M/F/Disability/Vets