Sales Operations Analyst I

Borr Drilling; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading company in digital infrastructure seeks a Sales Operations Analyst I to enhance backlog analysis and reporting. This full-time role involves data consolidation, metric design, and improving operational processes. Candidates should possess strong communication skills and a bachelor's degree, with experience in tools like Tableau and Power BI.

Qualifications

• 2+ years relevant experience preferred.
• Bachelor's degree required.
• Strong business English communication skills.

Responsibilities

• Analyze and provide metrics for backlog orders.
• Support standard reporting cycles and periodic project updates.
• Educate teams on new tools and processes.

Skills

Business communication

Data analysis

Dashboard design

Education

Bachelor's degree

Tools

Tableau

Power BI

MS Office

Job description

Sales Operations Analyst I

• JR-151976 Hybrid
• Singapore
• Sales
• Full time

Who are we?

Equinix is the world’s digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Sales Operations Analyst I provides analysis and case support on sub-territories.

Responsibilities

1. Determine and apply appropriate methodologies and tools to analyze a range of standard, functional, and/or multi-functional issues/gaps.
2. Design and prepare backlog orders metrics/dashboard to provide visibility on backlog progress for multiple multifunctional teams.
3. Identify and consolidate data from various systems with a streamlined and structured methodology to deliver accurate monthly backlog data on time for the required teams and sales management.
4. Support and coordinate with regional backlog business analysts to meet timelines and milestones for monthly backlog exercises.
5. Implement and enforce processes and tools to maintain integrity and accuracy of backlog data.
6. Support standard reporting cycles in formats on daily, weekly, or monthly basis.
7. Provide periodic project updates, communicate risks, issues, and concerns.
8. Perform ad-hoc deep dive analysis as requested, providing recommendations to support objectives.
9. Explore automation and streamlining in processes/methodology to maintain data integrity and accuracy.

Process and Policy Adoption and Reinforcement

1. Educate teams on new tools, processes, and policies.
2. Deliver refresher trainings to address knowledge gaps.
3. Communicate process improvements and enhancements.

Project Management

1. Support project plans and resources, track timelines, and communicate status updates.
2. Coordinate with business partners for alignment during implementation and adoption.
3. Identify risks/issues and discuss solutions proactively.
4. Coordinate multi-functional discussions for issue resolution and prioritization.
5. Initiate projects to improve backlog data quality, analytics, and processes.

Job Requirements

• 2+ years of relevant experience preferred.
• Bachelor's degree required.
• Experience in Tableau or Power BI.
• Proficiency in MS Word, Excel (including pivot tables), PowerPoint.
• Siebel experience is desirable.
• Strong business English communication skills.

Equinix is an equal opportunity employer. All applicants will be considered without regard to race, religion, creed, national or ethnic origin, and other protected statuses. We are committed to accessibility and will provide accommodations for qualified candidates needing assistance during the application process.