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Sales Operation Director

ORIENTE PTE. LTD.

Singapore

On-site

SGD 80,000 - 100,000

Full time

2 days ago
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Job summary

A leading F&B company in Singapore is seeking a Sales Operation Director to oversee operations, procurement, logistics, staffing, and customer experience. The ideal candidate will have over 5 years of supervisory experience in the F&B industry, with a strong background in managing multi-brand retail chain operations. This role is crucial for driving business growth and ensuring customer satisfaction.

Qualifications

  • Minimum 5 years’ experience in F&B industry, with 5 years at supervisory level.
  • Experience managing multi-brand retail chain operations.
  • Strong analytical skills and ability to handle complex problems.

Responsibilities

  • Oversee operations, procurement, logistics, staffing, and customer experience.
  • Lead and manage the sales and business development team.
  • Conduct performance evaluations of regional stores.

Skills

Operational excellence
Strategic thinking
Problem-solving
Leadership
Performance evaluation

Education

Bachelor’s degree

Job description

We are looking for a strategic and execution-driven Sales Operation Director, Over 5 years of experience as a restaurant supervisory level, with knowledge of chain restaurant operations and management models. operating plan, work plan for the restaurants. This is a strategic, multi-functional leadership role involving comprehensive oversight of operations, procurement, logistics, staffing, customer experience, and business growth initiatives. Participate in annual, mid and long term financial and marketing plans as well as the budgeting in accordance with the group’s business and marketing strategies. The ideal candidate will bring structure, drive operational excellence, and continuously improve processes to support business scalability. Ensure total customer satisfaction with the quality and standards of the food and service. Ensure total customer satisfaction with the quality and standards of the food and service.

Job Requirements:

  • Bachelor’s degree holder
  • Minimum 5 years’ experience in F&B industry, of which 5 years at supervisory level.
  • Familiar with the business knowledge and operational management model of the chain restaurant industry
  • Preferably with experience from large chain restaurants
  • Proven ability in managing multi-brand retail chain operations. Overseeing P&L and produce reports for management review.
  • Energetic and professional. Strong sense of integrity and responsibility.
  • Conduct performance evaluations of regional stores, continuously improving employees' work capabilities and performance.
  • Possesses foresight in seeking out business opportunities.
  • Lead and manage the sales and business development team
  • High ability in complex problem, strategic thinking & analytical skills.
  • Prominent character profile of both a leader and team player.
  • A proactive, collaborative mindset with a passion for mentoring others
  • Supervise and promote achievement of stored-value card sales targets.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

We regret that only shortlisted candidates will be notified.

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