Sales Operation Analyst (based in Singapore)

W-Consulting Company Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a Sales Operation Analyst to support their dynamic sales team in Singapore. This role involves processing sales orders, managing CRM tasks, and ensuring compliance with internal policies. The ideal candidate will have 8-15 years of experience in sales operations, particularly within multinational corporations, and possess strong skills in Excel and Salesforce. If you're a self-starter with excellent organizational abilities and a keen eye for detail, this opportunity offers a chance to thrive in a fast-paced environment while contributing to the success of a leading global manufacturer.

Qualifications

• 8-15 years of experience in sales operations from MNCs.
• Strong skills in Excel and PowerPoint for reporting and analysis.

Responsibilities

• Process sales orders and provide support for reporting and planning.
• Act as a point of contact for customers and resolve business issues.

Skills

Sales Operations

Excel

PowerPoint

CRM Management

Time Management

Communication Skills

Attention to Detail

Education

Bachelor in Business

Tools

Salesforce

Job description

Sales Operation Analyst (based in Singapore)

Our Client is a one of the Global Top Manufacturing and Engineering Software Vendors. They are seeking for a Sales Operation Analyst to support the sales team for sales process, reporting, and CRM requirements. This role is based in Singapore and covers SE Asia.

Responsibilities:

• Process high volume of direct and indirect sales orders and provide general sales support to achieve objectives (reporting, planning and analysis)
• Act as customer’s point of contact
• Work independently in resolving business issues effectively and productively with systems and data
• Work on daily administrative tasks and general duties in the sales department
• Responsible in documenting operational processes, ensure efficiency and high quality work
• Utilize Salesforce CRM to perform data export and contract recording
• Ensure compliance with internal policies and regulations such as communicating clearly to distributors on license compliance for selling to different countries in SE Asia
• Quarter-end overtime working will be required

Requirements:

• Bachelor in Business or related disciplines
• Around 8 to 15 years of experience in sales operation positions from MNC
• Strong skills in Excel (such as using wizards and Pivot Table) and Power Point
• Highly Organized with strong time-management skills and ability to multi-task
• Able to work independently, a self-starter and highly motivated
• Good attention to detail and procedure management skills
• Fast learner with the ability to adapt to a fast growing environment
• Experience in using Salesforce CRM is a plus
• Good communication and presentation skills in English
• Willing to travel (less than 20%)