Sales & Marketing Representative (Inside Sales)

The Boeing Company; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Join a leading company as a Marketing & Sales Representative, where you will be instrumental in driving customer engagement and meeting sales targets. This role involves direct interaction with customers, managing contracts, and providing support to enhance customer satisfaction and drive revenue growth. You will need strong communication and problem-solving skills, along with experience in customer service, to thrive in this dynamic environment.

Qualifications

• Strong communication skills.
• Experience in customer support or sales.
• Ability to work across teams and regions.

Responsibilities

• Manage quotations and follow-up with customers.
• Resolve customer claims and ensure timely resolution.
• Grow existing customer base by providing excellent service.

Skills

Problem Solving

Interpersonal Skills

Organization Skills

Communication Skills

Education

Diploma or higher in business or related field

Tools

MS Office

Job description

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Marketing & Sales Representative serves as the point of contact for multiple customers, including AOG (Air-craft on Ground) coverage for global customers. Attain or exceed pre-determined monthly/quarterly/annual revenue by maintaining highest quality and service standards. Develop new business through existing or potential customers as prescribed by Boeing Distribution Services.

Essential Job Duties and Responsibilities:

• Quotations (in writing) for stock and non-stock items as prescribed by Boeing Distribution Services (may include sourcing and spreadsheet process with Purchasing), quote entry and follow-up of quoted items with the customer.
• Worked with respective functions for completion of Boeing Distribution Services approved contracts, engaged in kick-off meetings, ability in proposing the kind of programs needed.
• Be involved in the reviewing of terms and conditions in proposed Contracts, work with both Legal and customer in agreeing on the terms.
• Resolves customer claims with functional departments (Execution, Accounting, Quality Assur-ance etc.), determine root cause, recommend and implement corrective actions; support Ac-counts Receivable with cash collection
• Work with Execution when deliveries are delayed; work with customer in identifying alternate solutions and work cross-functionally to take necessary actions that ensure delivery performance and KPIs.
• Maintain a professional yet personalized relationship with assigned customers. Grow existing customers by ensuring excellence in service and on-time responses.
• Influences price, freight, terms, etc. in accordance with guidelines prescribed by Boeing Distribution Services. Able to negotiate with customer and determine win-win situation for both our company and customer.
• Supports Boeing Distribution Services by driving revenue through both inbound and out-bound calls by utilizing persuasive conversation techniques.
• Collaborates with Purchasing on the inventory purchases to support major customers.
• Other duties and responsibilities as assigned or required
• Participate in internal and external audits for Sales function
• Coach and provide guidance to new employees

Basic Qualifications (Required Skills and Experience):

• Excellent problem solving, interpersonal, and organization skills.
• Strong communication skills.
• Have experience or ability to collaborate and work across teams and regions.
• Ability to read, write and speak English fluently.
• Ability to work in a fast-paced environment.
• Proficient knowledge in all MS Office applications.

Preferred Qualifications:

• 2-4 years related work experience in a role of customer support, customer service, sales, or any equivalent.
• Experience in a customer facing role and engaging with internal and/or external customers.
• Experience in the aviation industry.
• Diploma or higher in business or related field.

Applications for this position will be accepted until Jul. 10, 2025

Export Control Requirements: This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a Shift Worker (Singapore)

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.