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A dynamic company in the F&B sector is seeking a Social Media Manager to manage and enhance its online presence. The successful candidate will be responsible for creating engaging content, managing partnerships with hotels, and conducting competitor analysis to drive business growth. With a focus on community engagement and strategic marketing, the ideal applicant will possess strong project management skills and significant experience in digital marketing.
Job description
Task:
· Manage social media platforms (Facebook, Instagram and Google).
· Business listings and reviews.
· Increase presence on Tripadvisor and other such platforms.
· Competitor analysis/Strategy.
· Promotions and other misc.
· Generate content (editorial copy and visual design) for digital marketing and social media platforms. Includes basic photography.
· Other ad hoc duties assigned by the director
· Suggest promotions
Social Media:
Complete management of social media platforms:
· Content calendar.
· Posting and replying.
· Community engagement.
Business listings and reviews:
· Management of Google My business and review sites (to be discussed).
· Monitoring and replying to reviews (Google, Tripadvisor, Facebook/Instagram etc).
Hotel Partnerships and Outreach:
· Develop and maintain relationships with hotel management and concierge services within a defined radius. This includes regular visits to build rapport and establish partnerships that can drive guest referrals to the restaurant.
Reporting:
Competitor analysis:
· Identify competitors, their products and their presence on social media
· Identify competitor’s promos/new products
Requirements:
· Tertiary qualification in Sales/Marketing/Business Administration or its equivalent.
· At least 5 years of related experience in marketing/service/F&B industry
· Strong project management skills
· Good creative, writing and copywriting skills
· Advanced computer proficiency. Skilled in digital marketing/social media software as well as presentation software.
· Excellent proficiency in MS Office, Canva and Adobe
· Experience/exposure in the F&B industry will be an advantage