Sales & Marketing Executive

Chess at Three Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a fast-growing company revolutionizing early education in Singapore as a Sales & Operations Executive. The ideal candidate will ensure customer satisfaction through effective service delivery and operational management at locations such as United Square and HarbourFront.

Benefits

Innovative work environment

Opportunities for personal and professional growth

Competitive salary and benefits

Qualifications

• Prior experience in customer service, sales, or operations preferred.
• Strong performance may lead to a full-time role.

Responsibilities

• Assist with social media marketing and customer enquiries.
• Deliver excellent service and manage logistics.
• Provide operational support for holiday camps and substitute teaching.

Skills

Communication

Organizational Skills

Multitasking

Proactivity

Education

Background in education or childcare

University students welcome

Tools

Microsoft Office Suite

Job description

Chess at Three is a US/New York-based, venture capital-backed early education company, newly launched in Singapore in August 2023 with ambitious growth plans. We offer three original educational products for children aged 6 months to 11 years:

• Chess at Three: Our signature program teaches chess to children as young as three using fun games and engaging stories. Kids explore math, strategy, and sportsmanship alongside a memorable cast of characters.
• Birchguard Quest: A speech and drama program for ages 6 to 11, presented as an immersive roleplaying adventure to develop creativity, collaboration, and leadership skills.

With an award-winning curriculum taught to 150,000+ children worldwide, we are now making waves in Singapore with clubs at United Square (Novena) and HarbourFront.

We’re looking for a proactive and customer-focused Sales & Operations Executive to join our growing Singapore team. This multifaceted role combines customer service, sales operations, and center operations to ensure exceptional client satisfaction and smooth day-to-day operations.

Key Responsibilities

Marketing

• Assist with social media marketing
• Liase and engage with Influencers

Customer Service

• Handle customer enquiries via WhatsApp, calls, and walk-ins.
• Deliver excellent service, ensuring customer success and satisfaction.
• Assist with rescheduling, trial class feedback, and onboarding.
• Process enrollments, payments, and manage billing.
• Support marketing efforts and ensure customer follow-ups.
• Track sales metrics and maintain accurate client records.
• Oversee day-to-day logistics, maintain tidiness, and manage inventory.
• Provide operational support for holiday camps and special programs.
• Substitute or support teaching on ad hoc basis (training provided)

What We’re Looking For

Experience:

• Prior experience in customer service, sales, or operations is preferred.
• Background in education, childcare, or tutoring is a plus.
• University students are welcome to apply; strong performance may lead to a full-time role.

Skills & Attributes:

• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite.
• A friendly, approachable, and proactive attitude.
• Passion for early childhood education and growth.

Why Join Us?

• Be part of an innovative, fast-growing company making a meaningful impact.
• Work in a supportive, fun environment with a small, dynamic team.
• Opportunities for personal and professional growth.
• Competitive salary and benefits.

Location: Singapore – United Square (Novena) & HarbourFront

If you’re ready to play a key role in shaping children’s education and enjoy a versatile, impactful position, we’d love to hear from you!

Monthly Pay Range

$2,000 - $2,500 SGD

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