Sales & Marketing Executive

People Profilers; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking an Inside Sales Support Specialist. The role involves engaging with customers, processing orders, and coordinating with sales and operations teams. The ideal candidate holds a Diploma and has at least 3 years of experience in sales or customer service. Advanced Excel skills are required, along with strong relationship and analytical skills. Competitive salary based on experience.

Qualifications

• Minimum 3 years of inside sales, marketing support, or customer service experience.
• Ability to convey feedback internally.
• Experience generating sales reports and maintaining customer records.

Responsibilities

• Support the commercial sales team globally through inside sales, customer service, and technical support.
• Engage with customers to answer questions and resolve issues.
• Process customer orders and coordinate changes.

Skills

Customer relationship skills

Analytical skills

Advanced level experience using Microsoft Office Excel

Education

Diploma in Business or Chemical Engineering

Job description

• Working hours: 5 days work week from 8:30 am to 5:00 Pm
  
• Support the commercial sales team globally through inside sales, customer service and technical support
• Engage with customers to answer questions, resolve issues and follow up on inquiries by phone & email
• Process customer orders, confirm delivery dates, coordinate changes, and respond to expedite requests for external customers.
• Act as a liaison between Sales, Operations and Engineering teams to discuss product information, sales goals, and inter-departmental coordination efforts
• Manage and coordinate the Sales and Operations Planning (S&OP) process for Singapore
• Prepare detailed sales and marketing reports containing relevant information on customers, territories, budgets, leads, growth projections, and marketing initiatives
• Manage and maintain a database of customer records and customer pricing
• Enter new customer data and update changes to existing accounts
• Prepare and track sales quotations and maintain the sales pipeline spreadsheet
• Conduct competitive benchmarking to assist with product pricing and positioning strategies
• Manage customer service activities by processing orders, forms, applications, and samples requests
• Participate in special projects, tradeshows and perform additional duties as required

Requirements:

• Diploma in Business or Chemical Engineering or equivalent
• Mini 3 years of inside sales, marketing support or customer service experience
• Customer relationship skills with the ability to convey feedback internally
• Analytical skills to generate sales reports, update forecasts and maintain customer records
• Advanced level experience using Microsoft Office Excel

Job ReferenceL386W65W

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