Sales Manager - Service, Aviation

SAFRAN LANDING SYSTEMS SERVICES SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading company in the aviation sector seeks a Services Sales Manager based in Singapore. This role involves managing customer relationships, achieving sales targets, and extensive travel within Asia. Candidates should have a strong background in aviation, excellent negotiation skills, and the ability to work independently while managing multiple projects.

Qualifications

• 5 to 8 years of experience in the aviation industry, preferably with OEMs or aircraft manufacturers.
• Minimum degree in Business or Engineering.
• At least 5 years of experience in commercial or sales roles.

Responsibilities

• Manage a portfolio of existing customers and develop relationships with new clients.
• Negotiate contract terms with customers to support long-term business.
• Identify and capture profitable Landing Life Services business.

Skills

Negotiation skills

Communication

Self-motivated

Results-oriented

Project management

Innovative thinking

Cultural appreciation

Education

Degree in Business or Engineering

Job description

Job Overview

Within the Customer Support and Services Organization, the Services Sales Manager is accountable for achieving functional and business objectives. The successful candidate will report to the Sales & Services Director of Safran Landing Systems based in Vélizy, France. The role is based in Singapore, with the understanding that extensive travel within the Asia region (30 to 50% of working time) will be required.

The successful candidate should be comfortable engaging with contacts at all levels, from shop floor mechanics to CEOs, CFOs, and VPs internally and externally.

The candidate must demonstrate the ability to work remotely from European management and communicate proactively to ensure smooth and efficient business workflows.

Job Duties

1. Manage a portfolio of existing customers and develop relationships with new clients to expand SAFRAN LANDING SYSTEMS' Landing Life Services market and product footprint.
2. Identify and secure profitable Services business within the Service Organization network.
3. Negotiate contract terms with customers to support long-term business, with legal support as needed.
4. Understand market needs, customer expectations, competition, and pricing to meet personal and team sales objectives.
5. Represent the voice of the customer within SAFRAN LANDING SYSTEMS and act as the company's ambassador to airlines, aircraft manufacturers, and MROs.
6. Seek, identify, and capture profitable Landing Life Services business to achieve sales targets.
7. Manage the landing gear/component intake forecast for the designated sales territory and region, providing accurate updates to SAFRAN LANDING SYSTEMS.
8. Comply with Safran Group and Safran Landing Systems' processes, rules, and code of conduct.
9. Promote internal changes to improve services to meet customer needs.

Job Requirements

Technical Skills:

• Understanding of the aviation industry and established contacts are preferred.
• Technical background/exposure, especially in systems equipment, is advantageous.
• Financial awareness, including accounting knowledge, is required.
• Languages: English is essential; appreciation of Mandarin is desirable.

Soft Skills:

• Strong negotiation skills and ability to communicate effectively at all organizational levels.
• Self-motivated with a proactive work style.
• Results-oriented individual.
• Ability to manage multiple projects simultaneously, including short and long-term initiatives, even under stress.
• Excellent oral and written communication skills; comfortable speaking in front of large audiences.
• Innovative thinking: willing to challenge existing decisions while respecting authority.
• Team-oriented: capable of working independently and sharing knowledge.
• Appreciative of diverse cultures, with exposure to American, European, and Asia-Pacific environments.
• Willing to travel at short notice across Asia and India, and to work flexible hours, including socializing with customers locally and overseas.

Professional Experience

• 5 to 8 years of experience in the aviation industry, preferably with OEMs or aircraft manufacturers.
• Minimum degree in Business or Engineering.
• At least 5 years of experience in commercial or sales roles.