Sales Manager/ Senior Sales Manager (MICE)

PARKROYAL COLLECTION Marina Bay, Singapore; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Sales Professional to identify business trends and enhance hotel performance. In this role, you will lead sales initiatives, develop client relationships, and collaborate with a dedicated team to achieve ambitious revenue goals. Your expertise in the luxury hotel sector will be crucial as you navigate market opportunities and drive business growth. This is a fantastic opportunity to join a forward-thinking organization that values innovation and teamwork, offering a vibrant work environment where your contributions will have a lasting impact on the hotel's success.

Qualifications

• 5+ years in proactive sales roles in luxury hotels.
• Strong communication and results-oriented mindset.

Responsibilities

• Identify business trends and marketing opportunities for hotel performance.
• Grow client base through proactive sales and relationship management.

Skills

Sales Management

Communication Skills

Client Relationship Management

Market Analysis

Team Collaboration

Education

Bachelor's Degree in Business or Hospitality

Tools

Microsoft Office

Hotel Management Systems

Job description

The incumbent identifies business trends and marketing opportunities that can improve the hotel's performance. Responsible for assigned sales target in accordance to cluster segmentation, leading sales managers to identify opportunities and ways to maximize and exceed personal and team revenue goals.

The Role:

1. Identify business trends and marketing opportunities that can improve the hotel’s performance.
2. Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
3. Prospecting and growing an account list, handling incoming leads and closing sales.
4. Plan, execute and follow-up on sales trips as approved.
5. Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
6. Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
7. Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
8. Organize familiarization of hotels and their facilities with clients and potential ones.
9. Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
10. Create excellent client relationships through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
11. Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
12. Take ownership of daily sales activities and maximize productivity by following a system of weekly and monthly action plans.
13. Demonstrate good working relationships with other departments maintaining effective communication and teamwork.
14. Actively assist the Credit Department in follow-up of overdue accounts.
15. Possess a commitment to the quality of all departmental records (i.e., computerized mailing list) which impacts the workload of support associates.
16. Other duties assigned by the Director of Sales when required from time to time.

Requirement:

1. Minimum 5 years progressive experience in a proactive Sales Role in established luxury hotels with large meeting spaces.
2. Strong oral and written communication skills.
3. Results-oriented.
4. Ability to foster a competitive yet collaborative team environment.
5. Proficient in Microsoft Office and hotel management systems.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Thank you for your interest with us; we regret that only shortlisted candidates will be notified.