Sales Manager / Senior Sales Manager (Luxury HoteI Background)

AlwaysHired; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to enhance their hotel’s revenue generation strategies. This role involves optimizing bookings, mentoring a skilled sales team, and conducting market analysis to maintain competitiveness. The ideal candidate will have a strong background in MICE sales, preferably within a luxury environment, and will be responsible for building lasting relationships with clients. Join a forward-thinking company that values proactive selling and offers an environment where your contributions will directly impact business success.

Qualifications

• 3-5 years of experience in a sales role, preferably in MICE.
• Strong sales background in a luxury setting.

Responsibilities

• Review and optimize hotel booking strategies to meet revenue targets.
• Develop and mentor the Sales Team to maintain high standards.

Skills

Sales Techniques

Market Analysis

Relationship Building

Negotiation Skills

Education

Tertiary qualifications

Tools

Delphi FDC

Job description

Job Description:

• Review sales and other revenue-generating business plans, identify gaps, and implement proactive measures to optimize hotel room bookings, F&B venues, and conference space capacity to meet targets.
• Contribute to the hotel’s overall selling strategy and ensure alignment across departments to maintain high-quality standards and proactive selling.
• Conduct competitive analysis of the local market and implement strategies to ensure the hotel remains competitive.
• Develop and mentor the Sales Team, ensuring they embrace high-quality standards and proactive sales techniques.
• Respond to and convert incoming inquiries to achieve revenue targets.
• Handle group RFPs, create proposals, present to prospective clients, and negotiate and close hotel sales.
• Maintain accurate data entry of group and meeting inquiries using Delphi FDC.
• Build strong, lasting relationships with customers to fully understand their needs and deliver tailored solutions.
• Conduct briefings, meetings, and property tours to drive results and business opportunities.
• Make sales and telemarketing calls to engage prospective clients and solicit business.
• Host potential clients during site inspections and entertainment activities, where appropriate.
• Collaborate effectively with colleagues in hotel operations and other departments to maximize opportunities.
• Develop and submit weekly sales activity plans, including business leads and reports, in line with the Director of Sales’ requirements.
• Represent the hotel at industry events, trade fairs, and workshops, in coordination with the Director of Sales and the Business Development Department.
• Support the Director of Sales in coaching and training team members, as well as conducting performance-related assessments.
• Assist the Director of Sales and Commercial Director with other delegated duties.

Requirements:

• Strong sales background in MICE, preferably in a luxury setting. A self-motivated and results-driven salesperson.
• At least 3 to 5 years of experience in a similar role.
• Tertiary qualifications, or other collegiate-level degrees, are preferred.

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Alvin Lee Meng Kim (Registration Number: R1435877)
AlwaysHired Pte Ltd
EA Licence No: 24C2293