Sales Manager (Leisure Sales)

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Sales Manager (Leisure Sales) is responsible for implementing and executing all sales activities and maximizing revenue opportunities in his/her specific area of responsibility. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Our Expectations:

• Handles and actively supervises the management of key wholesale or high-end/luxury travel agencies accounts under the assigned portfolio. Closely monitor accounts revenue and business production for the owned portfolio.
• Solicit and generate new accounts and group leads and work closely with the Catering Sales and Event Services to convert these leads.
• Identifies, qualifies, and solicits new accounts to achieve personal and hotel revenue goals.
• Conduct daily sales calls and entertainment to nurture and strengthen relationships with clients while continuously sourcing for new accounts.
• Work closely with GSOs to solicit for high-end/luxury travel agencies and wholesalers.
• Build rapport with in-house guests.
• Conduct quarterly account reviews to identify opportunities and revenue generation from the specific accounts. Proactively seek in-depth knowledge of accounts owned to understand their total revenue impact on the hotel for better negotiation opportunities.
• Maintain close communications with overseas clients to ensure a high level of hotel exposure in key feeder markets.
• Participate in organizing, planning, and executing any in-house client events.
• Attend social networking gatherings as required to create awareness of the hotel.
• Conduct sales blitzes and tele-sales to develop new business.
• Participate in sales trips or trade shows, evaluate results, and ensure follow-up actions are taken properly.
• Maintain a high level of product and service knowledge to explain and sell services and facilities to guests.
• Work with the Director of Sales to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
• Report to the Director of Sales on potential markets or accounts needing coverage to develop new business.
• Assist in the preparation of the Marketing Plan for the leisure and wholesale segments.
• Actively support and execute group or hotel-wide sales initiatives/promotions.
• Maximize up-selling opportunities for both rooms and meeting facilities at all times.
• Provide pricing recommendations for the assigned accounts under his/her portfolio.
• Keep abreast of current and future competitors’ products, pricing, and sales programs, and deploy resources to efficiently optimize REVPAR and achieve/maintain the leading market position.
• Implement and support revenue strategies developed by the Director of Revenue to maximize booking opportunities, particularly during periods of high demand.
• Involve in the day-to-day pricing discussions on key accounts under his/her portfolio in conjunction with the Director of Sales, Director of Revenue, and Director of Sales & Marketing.

We are looking for a self-motivated go-getter with strong business acumen and a passion for sales. As a natural ‘hunter,’ you should excel in building relationships, driving results, and adapting to dynamic client needs. You will play a key role in expanding our corporate and MICE segments. If you have at least 3 years of sales experience, particularly in managing travel agencies, corporate accounts, or MICE business, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.