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A leading automotive company is seeking a Sales Manager to oversee the sales team's performance and ensure compliance with manufacturer standards. The role involves setting targets, managing new car stock, and providing high customer service levels to achieve top NPS scores.
Responsibilities
Ensuring the retailer is well presented
Ensuring new car stock is well managed
Setting sales & profitability targets for your team, driving them to achieve and exceed these targets
Ensuring your sales team delivers and maintains the highest level of customer service and achieving top NPS scores
Managing your sales team to ensure all aspects of their roles and compliance are being adhered to
Responsible for the implementation of compliance with the manufacturer standards and obligations to the customer
Any other tasks assigned by your superior
Qualifications
Minimum degree qualifications preferred with proven sales track record in the automotive industry
Lead and motivate a team to exceed targets and achieve the highest standards set out by the brand
Strong passion to provide exceptional customer service levels
Strong communication, negotiation and influencing skills