Sales Manager I Hospitality

Peoplebank Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a driven Sales Manager to enhance revenue by managing corporate relationships and MICE clients. The ideal candidate will possess strong negotiation and communication skills, with a proven sales record. The role includes developing sales strategies, conducting market research, and collaborating with various teams to ensure client satisfaction and event success.

Qualifications

• Minimum of 3–5 years of experience in hotel sales, preferably handling MICE or corporate clients.
• Proven track record in achieving and exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Develop and implement strategic sales plans to achieve revenue targets.
• Build and maintain strong relationships with key clients and stakeholders.
• Monitor market trends and competitor activities to identify business opportunities.

Skills

Negotiation skills

Communication skills

Presentation skills

Client relationship management

Market research

Education

Bachelor's degree in Business or Hospitality

Tools

CRM software

MS Office applications

Job description

Various Properties for 4 and 5-Star Hotels

Job Overview: We are seeking a results-driven Sales Manager to join our client's dynamic team. The ideal candidate will be responsible for driving revenue growth by developing and maintaining strong relationships with corporate clients, MICE (Meetings, Incentives, Conferences, and Exhibitions) organizers, travel agencies, and other key partners. The role requires a strategic mindset, excellent communication skills, and the ability to identify and convert business opportunities for the hotel.

Key Responsibilities:

• Sales & Business Development:
  
  • Develop and implement strategic sales plans to achieve revenue targets.
  • Identify and acquire new corporate accounts, travel agents, and event organizers.
  • Conduct sales presentations, negotiate contracts, and close deals.
• Client Relationship Management:
  
  • Build and maintain strong relationships with key clients and stakeholders.
  • Serve as the primary point of contact for corporate accounts and MICE clients.
  • Ensure high levels of customer satisfaction through effective service and follow-ups.
• Market Research & Competitor Analysis:
  
  • Monitor market trends and competitor activities to identify business opportunities.
  • Provide insights and recommendations to optimize pricing strategies and promotions.
• Collaboration & Coordination:
  
  • Work closely with the marketing team to create promotional strategies.
  • Liaise with the front office, banquet, and F&B teams to ensure seamless event execution.
  • Coordinate with revenue management to optimize pricing and inventory.
• Sales Reporting & Performance Tracking:
  
  • Prepare and present sales reports, forecasts, and action plans.
  • Track and analyze key sales metrics, including revenue, room nights, and client retention.

Key Performance Indicators (KPIs):

• Achieve quarterly and annual revenue targets.
• Maintain a strong conversion rate from leads to confirmed bookings.
• Retain and grow existing corporate accounts.
• Increase MICE and group bookings.
• Maintain high customer satisfaction and repeat business.

Requirements:

• Bachelor's degree in Business, Hospitality, or a related field.
• Minimum of 3–5 years of experience in hotel sales, preferably handling MICE or corporate clients.
• Strong negotiation, communication, and presentation skills.
• Proven track record in achieving and exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and MS Office applications.

Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA License Number, 08C5248