Sales Manager - Corporate (Conrad Singapore Marina Bay)

Hilton Worldwide, Inc.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

At Conrad Singapore Marina Bay, a Sales Manager is responsible for managing corporate accounts and driving business growth across various services. The role focuses on client engagement, sales strategy, and market analysis to enhance hotel revenue. Candidates should have sales experience and a passion for customer service along with relevant educational background.

Benefits

Holiday entitlement

Membership in 'Go Hilton' Programme

Hotel discounts worldwide

Qualifications

• Experience in sales management with a successful track record.
• Knowledgeable about the hospitality industry.
• Proactive and flexible with a positive attitude.

Responsibilities

• Manage assigned corporate accounts to increase market share.
• Engage clients through calls, emails, and site visits.
• Identify new corporate clients to maximize sales potential.

Skills

Customer service

Sales management

Client relationship management

Market analysis

Effective communication

Education

Relevant degree

Job description

Job Description - Sales Manager - Corporate (Conrad Singapore Marina Bay) (HOT0BE0E)

Job Number: HOT0BE0E

Work Location: Conrad Singapore Marina Bay, Two Temasek Boulevard, Singapore 38982

Overview of Role

A Sales Manager (Proactive) at Conrad Hotels and Resorts manages designated corporate accounts, develops new business, and drives hotel revenue across rooms, catering, and F&B outlets.

What is it like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our goal is to discover what inspires our Guests and ensure an unforgettable experience. We also aim to motivate and inspire our team to provide luxury service.

What will I be doing?

As Sales Manager (Proactive), you will work with the Assistant Director of Sales/Director of Sales to drive business, explore new opportunities, and expand existing accounts through various sales channels. Your responsibilities include:

• Managing assigned corporate accounts to increase market share and meet hotel sales targets.
• Engaging with clients through direct calls, emails, and site visits, including hosting site inspections and entertainment for potential clients.
• Responding promptly to client inquiries and maintaining relationships with Hilton Worldwide Sales offices.
• Identifying new corporate clients to maximize sales potential.
• Ensuring accurate rate loading in OnQPM, submitting weekly sales call plans and activities, and maintaining an Account Development Plan.
• Submitting proposals, rate agreements, and RFPs timely.
• Monitoring market trends, competitor activities, and customer performance.
• Addressing client issues and participating in hotel meetings and events.
• Conducting follow-up calls to increase demand and revenue, and reporting sales activities regularly.
• Collaborating with hotel departments to deliver exceptional guest experiences.
• Supporting strategic planning, market analysis, and team coaching as needed.

What are we looking for?

The ideal candidate maintains a positive attitude, communicates effectively, and is committed to high-quality customer service. They should be flexible, proactive, experienced in sales with a successful track record, knowledgeable about hospitality, passionate about achieving targets, and ideally hold a relevant degree.

What benefits will I receive?

Benefits include holiday entitlement, membership in the 'Go Hilton' Programme with hotel discounts worldwide, and other perks typical of a global hotel organization. Further details will be provided during the hiring process.