Sales Manager | Airport Hospitality | Transit Hotel|

PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in the hospitality sector is seeking a sales professional with strong capabilities in managing accounts and developing sales strategies. Candidates should possess a solid background in hospitality sales, particularly in airport hotel environments, and demonstrate proficiency in digital channels. This role involves optimizing sales approaches, maintaining client relationships, and ensuring competitive pricing strategies to drive revenue growth.

Qualifications

• Proven track record in hotel sales, managing B2B and B2C segments.
• Strong understanding of Changi Airport operations.
• Able to manage OTA systems independently.

Responsibilities

• Exceed annual sales targets by strategic account management.
• Develop sales strategies for airlines, corporates, and OTAs.
• Build strong client relationships and maintain account performance.

Skills

Hospitality Sales Experience

Account Knowledge

Revenue-Driven

Digital Channel Know-how

Job description

Key Competencies

1. Strong Hospitality Sales Experience -Proven track record in hotel sales, preferably in airport hotels, transit properties, or short-stay business models & Able to handle B2B (corporate, airline, GDS, travel agencies) and B2C (OTA, retail) segments.

2. Account Knowledge - corporate accounts, travel agencies, OTAs, or airline crew/staff travel. Also understands Changi Airport operations, passenger flows, and potential partnerships with airlines or terminals.

3. Revenue-Driven & Commercial Acumen- Familiar with yield management, BAR strategy, and rate parity—especially in a dynamic environment.

4. Digital Channel & OTA Know-how -Comfortable managing OTA extranet, STAAH/Channel Manager systems, and IBE performance & execute rate loading, promotions, and distribution with little onboarding.

Job Responsibilities

• Consistently exceed annual sales targets through disciplined pipeline management and strategic account oversight.

• Develop and execute targeted sales strategies to grow business across key sectors, including airlines, airports, corporates, and OTAs.

• Build and maintain strong client relationships by understanding customer needs and delivering tailored, value-driven solutions.

• Develop and manage relationships with OTAs and IBE platforms to maximize visibility and bookings. Optimize content listings (photos, descriptions, promotions) on these channels to ensure accuracy and appeal.

• Analyze and track partners’ performance, and hunt for new key clients to identify business potentials and opportunities, ensuring regular maintenance of client account information.

• Work closely with the revenue management team to set competitive pricing strategies and manage inventory across all online and direct booking channels.

• Continuously analyze performance and ROI, making strategic adjustments to achieve revenue targets while managing the local sales budget effectively.

• Deliver impactful proposals and presentations that communicate the company’s value proposition, ensuring alignment with client needs through cross-departmental collaboration.

• Monitor industry trends and the competitive landscape to proactively refine sales strategies, maintaining a strong market position and driving profitability

• Identify new business opportunities and expand market share through digital channels, including OTAs, IBEs, and social media platforms.

• Collaborate with internal departments—including operations, IT, legal, finance, and marketing—to accurately communicate and fulfill client needs

• Represent the company at key industry events while ensuring full compliance with established sales procedures and standards.

Other Responsibilities

• Serving as a business representative at major industry events, conferences, trade shows, and expositions.

• Any other duties as may be assigned by the Management from time to time.