Sales Manager

Responsibilities

1. Sales Strategy & Planning

• Develop and implement sales strategies to meet company revenue goals.

• Work with management to set sales targets for the team.

• Analyse market trends, customer needs, and competitor activities to stay ahead.

2. Team Leadership & Performance Management

• Recruit, train, and mentor sales executives and representatives.

• Monitor individual and team performance against sales targets.

• Conduct regular coaching sessions and sales meetings to improve team skills.

• Motivate and drive the team to achieve high performance.

3. Sales Operations & Execution

• Ensure the sales team follows lead generation, customer follow-up, and closing processes.

• Oversee pipeline management and forecasting to ensure consistent revenue flow.

• Approve and negotiate pricing, contracts, and customer agreements.

• Build and maintain strong relationships with key clients and high-value customers.

• Address customer complaints and escalations to ensure satisfaction.

4. Reporting & Analysis

• Prepare sales performance reports, forecasts, and analysis for senior management.

• Use ERP/CRM tools and analytics to track sales metrics and identify growth opportunities.

• Make data-driven decisions to optimize sales strategies.

5. Cross-Department Coordination

• Work closely with BD/marketing to align sales and promotional campaigns.

• Coordinate with operations and logistics to ensure product availability.

• Coordinate with procurement on supply chain lead time.

• Collaborate with finance on pricing structures, commissions, and profitability analysis.

• Work closely with credit control on constant reviews of customer accounts to ensure collections are timely.

Requirements

• Strong leadership and people management skills.

• Excellent interpersonal, communications, problem-solving, and negotiation skills.

• Ability to analyse sales data and forecast trends.

• Possess a positive attitude and is always proactive.

• Strategic thinking and result-oriented.

• Prior experience in Sales, Marketing, or Public Relations & Communications roles in the metal hardware trading industry will be advantageous.

Interested candidates, please apply via the "Quick Apply" button or send your resume indicating your expected salary as well as the reason(s) for each career change in MS Word/PDF format to hr@dpf.sg or call 69085571. We regret that only shortlisted applicants will be notified.