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A leading spa in Singapore is seeking a Sales Manager to drive sales strategies and lead a dynamic team. This role requires a candidate with strong leadership skills and at least 3 years of experience in a retail or hospitality environment. The Sales Manager will ensure customer satisfaction while achieving sales goals and maintaining compliance with operational standards.
Job Responsibilities:-
• Responsible to lead the outlets to achieve Sales KPIs
• Partner with management team to develop and implement sales strategies and any other operations planning
• Guide and motivate sales team
• Handling personnel disciplinary matters
• Ensure outlet’s operation is aligned with SOPs and Government regulations
• Manage sales team and resolve dispute due to sales related issues in outlets
• Maintain customer satisfaction and manage customer complaints
• Lead the outlet staff in continuous learning and personal growth
• Collaborate and build strong relationship with other departments/outlets
Job Requirements:-
• Min 3 years of working experience in a related field.
• Good in leadership and daily operations planning.
• Posses a good sales initiative in selling and customer service.