SALES MANAGER

SHOP @ DBAY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in retail is seeking a Sales Manager to oversee operations in a mini mart. You will be responsible for achieving sales targets, managing staff, ensuring excellent customer service, and maintaining inventory levels. This opportunity requires strong leadership and customer service skills to enhance the shopping experience and optimize sales performance.

Responsibilities

• Set and achieve sales targets for the mini mart.
• Recruit, train, and supervise sales staff.
• Address customer inquiries and resolve complaints.
• Monitor inventory levels and coordinate with suppliers.

Skills

Customer Service

Sales Management

Inventory Management

Team Leadership

Merchandising

Job description

Responsibilities of a Sales Manager in a Mini Mart

• Sales Target Achievement: Set and achieve daily, weekly, and monthly sales targets for the mini mart.
• Team Supervision: Recruit, train, schedule, and supervise sales staff and cashiers to ensure efficient operations and excellent customer service.
• Customer Service: Address customer inquiries, resolve complaints, and ensure a positive shopping experience for all customers.
• Inventory Management: Monitor stock levels, coordinate with suppliers, place orders, and manage inventory to prevent stockouts or overstocking.
• Merchandising: Oversee product displays, ensure shelves are well-stocked and organized, and implement promotional activities to boost sales.
• Cash Handling: Supervise cash register operations, ensure accurate billing, and manage daily cash reconciliations.
• Sales Reporting: Prepare and analyze daily sales reports, track product performance, and provide insights to improve sales.
• Loss Prevention: Implement measures to prevent theft, manage shrinkage, and ensure store security.
• Store Cleanliness and Safety: Ensure the mini mart is clean, organized, and compliant with health and safety regulations.
• Vendor Relations: Build and maintain relationships with suppliers to negotiate prices, manage deliveries, and resolve supply issues.
• Promotions and Marketing: Plan and execute in-store promotions, discounts, and loyalty programs to attract and retain customers.
• Compliance: Ensure adherence to company policies, local laws, and industry regulations.