Sales Interior Designer (Commercial)

ZORO INTERIOR PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in commercial renovation seeks a proactive individual for a role focusing on sales, client coordination, and project execution. The successful candidate will manage project timelines, communicate with clients, and ensure compliance with all documentation. Strong communication skills and proficiency in Excel are essential, along with basic knowledge of design software.

Qualifications

• Strong communication and follow-up skills are essential.
• Proficiency in Excel/Google Sheets for timeline tracking required.
• Basic knowledge of AutoCAD/SketchUp to read and verify drawings.

Responsibilities

• Oversee the entire project lifecycle, ensuring timely progress.
• Engage in sales through cold calls and client presentations.
• Provide daily updates and submit weekly summary reports.

Skills

Communication

Follow-up

Excel

AutoCAD

SketchUp

English Fluency

Job description

Scope of Work

The Freelancer/Employee agrees to perform the following duties related to sales, client coordination, and project execution for commercial renovation and F&B projects.

1. Sales & Client Acquisition – 25%

• Attend to incoming leads and actively engage in outbound sales through cold calls, referrals, LinkedIn, and site visits.
• Present and pitch commercial renovation and F&B solutions to potential clients.
• Prepare and send proposals, quotations, and contracts tailored to client needs.
• Negotiate effectively and close sales, ensuring clear understanding of project scope and payment terms.
• Follow up on client inquiries and coordinate next steps post-quotation.

2. Project Coordination & Timeline Management – 30%

• Oversee the entire project lifecycle, including pre-construction, renovation, and handover phases.
• Coordinate with contractors, subcontractors, and clients to track submissions (e.g., drawings, permits) and ensure timely progress.
• Perform site checks (physical or virtual) to monitor work status and quality.
• Escalate issues or bottlenecks to management immediately to avoid delays.
• Enforce strict adherence to project timelines and client expectations.

3. Client Communication & Reporting – 15%

• Provide daily updates via WhatsApp, email, or CRM in the following format:
  Example: “Project X – 80% on track. Delay in flooring resolved. Payment collected from Client A.”
• Submit weekly summary reports including:
  Updated project Gantt charts or timelines
  Risk alerts (e.g., supplier or material delivery issues)
  Summary of client/contractor meetings

4. Payment Follow-Up & Defect Management – 15%

• Track invoices and ensure progressive payments are collected on or before due dates.
• Follow up promptly with clients on overdue payments.
• Manage defect lists (snagging), ensure timely resolution, and confirm completion with photographic or written evidence.

5. Procurement & Supplier Coordination – 10%

• Source reliable local and overseas suppliers for materials and fixtures.
• Ensure timely delivery to meet project deadlines and quality standards.
• Communicate closely with procurement team and vendors to avoid disruption.

6. Documentation & Compliance – 5%

• Submit all required documents and approvals (e.g., BCA permits, drawings, client sign-offs) accurately and on time.
• Maintain and update internal checklists for all compliance-related items.
• Verify that all inspection and approval sign-offs are obtained before project handover.

7. Proactive Issue Management – Ongoing Responsibility

• Anticipate and resolve potential project issues (e.g., weather delays, manpower shortages).
• Hold weekly alignment calls with contractors and clients to maintain full transparency and alignment.

Key Skills & Requirements

• Strong communication and follow-up skills
• Proficiency in Excel/Google Sheets (timeline tracking)
• Basic knowledge of AutoCAD/SketchUp (to read and verify drawings)
• Fluent English (written and spoken)

Performance KPIs

• Project Delays: 0 unapproved timeline extensions
• Submissions: 100% on-time permits/approvals
• Payment Collection: 95% or more collected on time
• Daily Reports: Sent by 6PM each workday