Sales Executive (Japanese Speaking)

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Associate to drive client engagement and sales in both local and international markets. This role involves actively hunting for new clients, promoting products, and ensuring excellent customer service. You will be responsible for maintaining comprehensive records and preparing sales forecasts. The ideal candidate will have at least one year of customer-facing experience and be proficient in English and Japanese, enabling effective communication with diverse clients. Join a vibrant team and contribute to the growth of a company that values innovation and customer satisfaction.

Qualifications

• 1+ year experience in customer-facing roles is essential.
• Proficiency in English and Japanese (JLPT N2 or above preferred).

Responsibilities

• Identify and engage potential clients in local and international markets.
• Maintain strong relationships with new and existing clients.

Skills

Customer Engagement

Sales Reporting

Relationship Management

Problem Solving

Communication Skills

Education

High School Diploma

Tools

CRM Software

Job description

[Job ID: 830580]

Responsibilities:

1. Actively identify and engage potential clients (hunting role), including local, B2C, and international customers such as restaurants and hotels.
2. Promote and sell our products and services to both domestic and overseas markets.
3. Ensure accurate documentation and proper packaging for international shipments.
4. Establish, develop, and maintain strong relationships with new and existing clients.
5. Address customer inquiries, feedback, and complaints in a professional manner.
6. Maintain comprehensive records of sales leads, activities, order history, and pricing.
7. Prepare and submit monthly sales forecasts to the purchasing team.
8. Generate and present sales reports for management review.
9. Assist the sales team with appointment scheduling, handling urgent calls, responding to sales emails and messages when representatives are unavailable.
10. Process customer orders via phone, email, SMS, or mail, ensuring pricing, discounts, and minimum order quantities (MOQ) are correctly applied.
11. Enter orders into the company system, ensuring accuracy, compliance with customer requirements, and timely delivery.

Requirements:

1. Minimum of 1 year of experience in a customer-facing role.
2. Proficiency in both English and Japanese (JLPT N2 or above preferred) to communicate effectively with Japanese-speaking clients.
3. Experience in selling poultry products such as pork and beef meat will be an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.