Sales Executive I, Key Account Management, Singapore

ENGINEERINGUK; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading company in industry seeks a Sales Executive in Singapore to optimize sales from assigned territories and enhance customer relationships. The role requires over 3 years of experience in account management, focusing on driving sales growth and customer satisfaction through collaboration and strategic insights. Successful candidates will have strong negotiation skills and a results-driven mindset, working effectively within a hybrid environment.

Qualifications

• Over 3 years' experience in Account Management or Strategic Business Development.
• Proven track record in industrial field sales.
• Ability to exceed KPIs and work under pressure.

Responsibilities

• Drive significant sales growth through effective customer relationships.
• Maintain customer records and CRM data.
• Collaborate with multi-functional teams to integrate value-added services.

Skills

Negotiation

Relationship Management

Analytical Skills

Communication

Time Management

Tools

SAP

Microsoft Packages

Job description

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Sales Executive I, Key Account Management, Singapore

If you would like to joining a smart, driven team united by a mission to solve. This is the place where you can use your experience to create positive change. To challenge. To innovate.

Role Purpose

To optimise sales income from assigned territory and become the first point of contact for customers to address all their purchasing and service requirements. The primary focus is on building effective relationships within account portfolio of high opportunity accounts to gain a clear understanding of current and future needs and drive significant incremental sales.

Key job responsibilities:

• Proactively visit target customers to explore new business opportunities and perform upselling activities to achieve sales targets.
• To drive significant sales growth within assigned territory through effective and long-term customer relationships to position RS as a preferred supplier.
• Identify customer needs and collaborate with multi-functional teams to integrate relevant value-added services profitably into business operations.
• Maintain timely customer records, CRM data and sales reporting data to enable accurate analysis of business trends and KPMs, and to maximize marketing campaign outcomes.
• Use financial and customer data to analyse and drive compliance to preferential terms / service level contracts and ensure profitability.
• Liaise effectively across functions to ensure high customer satisfaction and raise Net Promoter Score (NPS).
• Participate in product training, marketing campaigns, and continuous improvement projects.
• Comply with all company policies and requirements, and complete any other duties or tasks from the company to achieve corporate and business objectives.

How do you make a difference in this role

You will make a difference by building effective relationships with customers to understand their needs, driving significant sales growth, and providing tailored solutions that enhance customer satisfaction and loyalty. Your proactive approach and collaboration with internal teams ensure exceptional service and contribute to achieving sales targets and business objectives.

Requirements

• Over 3 years' experience in Account Management or Strategic Business Development and proven track record in industrial field sales, preferably in Industry / MRO / Electronics.
• Ability to exceed KPIs and deadlines, work under pressure, and take accountability and initiative.
• Effective negotiator and influencer with outstanding written and verbal communication skills.
• Strong interpersonal skills for forming and maintaining positive relationships at all levels.
• Understanding of procurement strategies within a business environment and able to articulate value solutions to deliver a great customer experience.
• Results driven, with focus on profit margin.
• Financial and business awareness with good analytical skills.
• Strong planning, prioritization, and time management skills.
• Desire to continuously learn and develop.
• Collaborative, respects others, and values different opinions and perspectives.
• Knowledge of SAP and Microsoft packages.

Desirable Skills & Experience

• Knowledge in e-commerce business.
• Experience working in a Matrix organization.
• Project management and Automation & Control experience is an advantage.

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