Sales Executive

SBM GROUP OF COMPANIES PTE. LTD.-; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading hospitality company is seeking an administrative professional to manage customer inquiries, coordinate events, and prepare sales documentation. The ideal candidate will have a diploma related to business or hospitality, possess strong communication skills, and demonstrate a customer-focused attitude.

Qualifications

• Experience in administrative roles, preferably in the hospitality or F&B industry.
• Proficiency in English.
• Strong attention to detail and ability to prioritize tasks.

Responsibilities

• Prepare and distribute sales-related documents and reports.
• Respond promptly to customer inquiries and handle complaints.
• Coordinate and execute events, liaising with customers for their requirements.

Skills

Communication

Customer-focused attitude

Organizational abilities

Education

Diploma in Business Administration or Hospitality Management

Job description

Main Duties & Responsibilities:

· Prepare and distribute sales-related documents and reports.

· Respond promptly and professionally to customer inquiries in-person.

· Provide information about restaurant services, menus, pricing, and special promotions.

· Handle customer complaints or concerns effectively and escalate issues to the appropriate personnel when necessary.

· Coordinate and execute events such as private dining, corporate meetings, and special functions.

· Liaise with customers to understand their event requirements and preferences.

· Collaborate with kitchen and service staff to ensure seamless execution of events.

· Maintain accurate records of sales activities, including leads, contacts, and sales conversions.

· Monitor inventory levels of promotional materials and coordinate their distribution as needed.

· Build and maintain positive relationships with existing and potential customers.

· Follow up with customers to gather feedback and ensure satisfaction with services provided.

Qualifications:

· Diploma in Business Administration, Hospitality Management, or related field.

· Previous experience in administrative roles, preferably in the hospitality or F&B industry.

· Excellent communication and interpersonal skills, with proficiency in English

· Strong organizational abilities, with attention to detail and the ability to prioritize tasks effectively.

· Customer-focused attitude with a passion for delivering excellent service.