Sales Executive

NEWBUBS CONFINEMENT PTE. LTD.; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A premier confinement care provider in Singapore is seeking a driven Sales Executive to build relationships with expectant families. The role includes managing leads, conducting consultative sales, and developing business opportunities. Candidates should have at least 3-4 years of B2C sales experience, preferably in services, and possess strong communication skills. The position offers a base salary of S$2,500, performance-based commissions, and hybrid working opportunities.

Benefits

Company-funded CEI license training

Flexible working arrangement

Networking events

Qualifications

• Minimum 3-4 years of B2C sales experience, preferably in services industry.
• Proven track record of meeting or exceeding sales targets.
• Excellent phone communication and interpersonal skills.

Responsibilities

• Follow up on marketing-generated leads promptly.
• Conduct consultative sales conversations with expectant families.
• Guide prospects through the entire sales process.

Skills

Consultative selling

Strong objection handling

Negotiation skills

Persistence

Empathy

Education

3-4 years of B2C sales experience

CEI license

Tools

CRM systems

Job description

Position Overview

We are seeking a driven and results-oriented Sales Executive to join our dynamic team. This is an exciting opportunity for a motivated sales professional to build meaningful relationships with expectant families while achieving strong financial rewards. You'll be working with warm leads generated from our marketing efforts, conducting consultative sales conversations, and hunting for additional opportunities to maximize your earning potential.

Key Responsibilities

Lead Management & Conversion

• Follow up promptly on marketing-generated leads through phone calls and digital communications

• Conduct consultative sales conversations with expectant mothers and families

• Present NewBubs' premium confinement care services and packages

• Guide prospects through the entire sales process from initial inquiry to booking confirmation

• Maintain detailed records in CRM system and provide regular pipeline updates

Proactive Business Development

• Hunt for additional leads through networking, referrals, and prospecting activities

• Identify and pursue new business opportunities beyond marketing-generated leads

• Build and maintain a robust pipeline of prospects at various stages

• Develop strategic relationships with relevant healthcare professionals, maternity centers, and related businesses

Relationship Building & Client Success

• Build trust and rapport with expectant families during a vulnerable and important time

• Understand unique client needs and match them with appropriate confinement care solutions

• Provide exceptional customer service throughout the entire sales process

• Handle objections professionally and find creative solutions to close deals

• Maintain relationships for potential repeat business and referrals

Networking & Market Presence

• Attend company-funded networking events, maternity expos, and industry gatherings

• Weekend event sales required at least once per month (Off-in-lieu provided)

• Represent NewBubs professionally at external events and build brand awareness

• Gather market intelligence and feedback to support business development

Administrative & Compliance

• Complete CEI (Certificate in Employment Intermediary) license certification (company-funded)

• Ensure all clients' nannies have valid work permits through MOM portal applications

• Process and verify work permit documentation and compliance requirements

• Maintain accurate sales records and provide regular performance reports

• Ensure all sales activities comply with regulatory requirements

• Participate in regular sales training and professional development programs

Essential Requirements

• Minimum 3-4 years of B2C sales experience, preferably in services industry

• Proven track record of meeting or exceeding sales targets

• Excellent phone communication and interpersonal skills

• Strong follow-up discipline and task-oriented approach

• Experience with CRM systems and sales pipeline management

• Proficiency in Mandarin is highly preferred to serve our diverse client base

• Availability to work weekends for events (minimum once monthly)

• Singapore citizen, PR, or foreigner with valid work eligibility in Singapore

• Willingness to obtain CEI license (company will fund training and certification)

Sales Skills

• Consultative selling approach with ability to understand client needs

• Strong objection handling and negotiation skills

• Persistence and resilience in following up with prospects

• Ability to build rapport quickly over phone and in-person

• Results-driven mindset with focus on closing deals

Personal Attributes

• Self-motivated and independent worker comfortable with remote work

• Organized and systematic approach to lead management

• Professional demeanor suitable for representing premium service brand

• Empathy and understanding of new mothers' needs and concerns

• Comfortable with hybrid work arrangement and weekend commitments

• Detail-oriented for handling work permit compliance requirements

Preferred Qualifications

• Experience in healthcare, wellness, or family services sales

• Personal experience as a parent (understanding of confinement care needs)

• Existing network in Singapore's maternity/childcare industry

• Experience with lead hunting and business development beyond warm leads

• Multi-lingual capabilities (English, Mandarin, other local languages)

• Previous experience in Singapore's domestic services industry

• Familiarity with MOM work permit processes and requirements

Compensation Package

Base Salary & Commission Structure

• Base Salary: S$2,500 per month

• Commission: Performance-based, bringing total earning potential to S$4,000+ per month

• Higher commission rates for self-generated leads

• Quarterly performance bonuses for exceeding targets

• Annual performance review with salary adjustment opportunities

Benefits & Perks

• Company-funded CEI license training and certification (lifetime value)

• Networking events and professional development opportunities fully funded

• Flexible hybrid working arrangement (majority remote)

• Off-in-lieu (OIL) provided for weekend event work

Working Arrangements

• Hybrid Model: Majority remote work with office presence for team meetings and training

• Weekend Commitment: Minimum once monthly for event sales (OIL compensation provided)

• Networking Requirements: Attendance at company-funded industry events and networking functions

• Core Hours: Flexible within business hours to accommodate client calls and meetings

• Performance Reviews: Monthly one-on-ones and quarterly performance assessments

Career Progression

This role offers excellent growth opportunities within NewBubs:

• Senior Sales Executive positions

• Team Leader/Sales Manager roles

• Regional expansion leadership opportunities

• Partnership development roles