Sales Executive

THRILOK GOLD AND DIAMONDS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A prominent retail company in Singapore is seeking a dedicated sales professional to deliver exceptional customer service and achieve sales targets. The ideal candidate will have over 2 years of retail experience, preferably in jewelry, with strong communication skills and the ability to multitask in a dynamic environment. Responsibilities include promoting products, managing inventory, ensuring showroom standards, and supporting team members during peak times. A customer-focused mindset, attention to detail, and a positive attitude are essential for success in this role.

Qualifications

• 2+ years of sales experience (preferably in jewellery/retail).
• Proven ability to multitask in fast-paced environments.
• Integrity, accountability, and customer-first mindset.

Responsibilities

• Deliver exceptional customer service and meet individual sales targets.
• Actively promote products through cross-selling and upselling.
• Ensure timely counter set-up, clean displays, and product care.
• Handle tele-calling, customer queries, and assist with promotional campaigns.
• Participate in stock monitoring, physical stock-taking, and reporting.
• Support colleagues during festivals and peak hours.
• Explain product features with clarity while ensuring compliance with SOPs.
• Maintain grooming standards and uphold showroom presentation at all times.
• Manage backend processes and documentation alongside front-end sales.

Skills

Communication skills

Product presentation

Multitasking

Attention to detail

Team spirit

Job description

• Deliver exceptional customer service and meet individual sales targets
• Actively promote products through cross-selling and upselling
• Ensure timely counter set-up, clean displays, and product care
• Handle tele-calling, customer queries, and assist with promotional campaigns
• Participate in stock monitoring, physical stock-taking, and reporting
• Support colleagues during festivals and peak hours
• Explain product features with clarity while ensuring compliance with SOPs
• Maintain grooming standards and uphold showroom presentation at all times
• Manage backend processes and documentation alongside front-end sales

Requirements

2+ years of sales experience (preferably in jewellery/retail)
Strong communication and product presentation skills

Proven ability to multitask in fast-paced environments
Attention to detail and commitment to SOP adherence
Positive attitude, team spirit, and professional demeanor
Integrity, accountability, and customer-first mindset