Sales Executive

Manna Pot Catering Pte Ltd; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

Manna Pot Catering Pte Ltd is looking for an enthusiastic sales and customer success representative. This role involves managing client relationships, driving sales, and ensuring excellent customer satisfaction in a vibrant catering landscape. Candidates should possess strong communication skills and relevant industry experience, and will join a passionate team dedicated to delivering exceptional catering services.

Qualifications

• At least 1 year working experience in sales related to F&B, catering, or events.
• Strong team player able to build rapport with clients.
• Driven individual who possesses excellent customer service skills.

Responsibilities

• Secure sales leads and manage sales enquiries to boost catering sales.
• Prepare sales quotations and manage key event bookings.
• Liaise with Kitchen and Operations for timely order delivery.

Skills

Customer Service

Analytical Skills

Communication

Interpersonal Skills

Teamwork

Attention to Detail

Education

Diploma/Advanced/Higher/Graduate Diploma

Tools

Microsoft Office

Job description

Job Description

Are you an outgoing individual that is seeking an opportunity in sales and customer success and most importantly a job with progression to fulfil your long-term career goals? If that’s you, you will be a great fit for our company.

With six brands under our belt, open the door to opportunities for your career growth! Manna Pot Catering functions as a high performing and energetic team, filled with zeal and excitement. We create a workplace you love, & not just another ordinary workday! You will play a pivotal role in delivering the human experience to our clients, through excellent communication and customer service. If you are full of passion and are looking for a platform to unleash your potential, we are waiting for you to join us at Manna Pot Catering!

Company Overview
Founded in 2002, Manna Pot Catering is a one-stop event solution providing halal catering services and serving up a diverse range of food from local delights to contemporary canapes. We specialize in weddings, corporate events and private celebrations. Our sister companies include Divine Artisan - an artisanal bakery providing signature bakes and pastries, Flora Artisan - a floral and styling company, Manna Weddings - a wedding planner, providing a wide array of services to make your event perfect!

Job Responsibilities
• Ability to work with minimal supervision in a fast-paced environment
• Perform and secure sales leads and business opportunities to increase catering sales
• Manage sales enquiries, sales calls, site visits and cold calling to generate potential business leads
• To understand fully, catering menu selections and promotions to make appropriate recommendations and offer advice to meet client’s needs for the event
• To develop & foster close and positive rapport with the clients and to create an overall memorable experience for clients
• Prepare sales quotations, proposals and catering confirmations prior to deadline.
• Coordination of the booking of catering events and manage key events
• Meet monthly sales targets and KPIs
• Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary
• Liaise and coordinate with Kitchen and Operations Departments and ensure timely delivery for all orders
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business.

Job Requirements
• Driven and possess excellent customer service to interact well with clients
• Strong analytical, communication and interpersonal skills to communicate across levels
• Strong team player with the ability to build rapport and maintain collaborative working relationships
• Knowledge of Microsoft Office is mandatory
• Meticulous with an eye for details
• Passionate about F&B industry
• At least 1 Year(s) of working experience in sales in any of the related field – Catering Food & Beverage / Restaurant / Wedding
• Experience in F&B sales preferred and considered an advantage
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diplomainanyfield.