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A travel services company in Singapore is seeking a Sales Executive to engage with customers on travel inquiries, provide information on visas, and assist with bookings. Candidates should be service-oriented with strong communication skills and a drive for sales. Flexibility to work shifts and holidays is necessary. This position offers career progression opportunities and a supportive work environment.
Description
We are looking for a service-oriented and sales-driven Sales Executive to join our team. In this role, you will attend to customers’ travel inquiries and requests through phone calls, emails, and face-to-face interactions. You will be responsible for providing accurate information on travel visa applications, insurance, and our range of travel packages.
The role also involves actively following up with customers before and after bookings, assisting them with their inquiries, and ensuring a smooth travel experience. You will be expected to achieve individual sales targets while supporting the customer service manager with necessary logistical arrangements. This position requires excellent interpersonal and communication skills, as well as the flexibility to work on shifts, weekends, and public holidays.
Responsibilities
• Attend to customers' travel inquiries and requests via phone calls, emails, or in person.
• Provide information on travel visa applications and insurance.
• Follow up with and assist customers regarding inquiries or bookings, both before and after sales.
• Achieve sales targets.
• Assist customer service managers with logistical arrangements as needed.
Requirements
• Must be willing to work shifts, weekends, and public holidays.
• Service-oriented with excellent interpersonal and communication skills.
What We Offer:
• Career progression and internal mobility
• Opportunities for overseas familiarization trips and tour leading
• Supportive work environment with training provided