Sales Execution Specialist - Niche Product

Responsibilities

• First PoE and overall responsible for customers interaction with Hapag-Lloyd
• Ensure the highest level of quality when interacting with our customers
• Continuously improve the customer portfolio by securing new businesses and removing underperforming accounts
• Conclude contracts for MR (own) customers negotiations
• Drive CU business for foreign MRs and adhere to Push-Pull process
• Provide feedback on the market including rates, competition activities, market conditions etc. to all relevant stakeholders
• Provide clear information to Sales Coordination regarding pricing requirements to enable future communications with TM and customers
• Provide clear information to Sales Coordination regarding handover to Customer Service
• Manage and grow the assigned portfolio of customers and opportunities for Reefer, NOR, Specials (IG and OOG) and DG
• Develop expert knowledge of the competition and industry in general to keep abreast of the changes within the industry
• Manage, develop and apply working strategies for assigned local as well as key or global accounts and establishing customer confidence
• Identify and initiate resolutions of any issues that may arise along with periodic follow up

Requirements

Experience

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Economics, Maritime Studies or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Preferably specialized in Sales - Corporate or equivalent

Skills & Competencies

• Sales management, business development, customer service, account servicing, salesforce
• A "Can do" and Growth mindset
• Demonstrated strong listening, verbal and written communication skills
• Advanced negotiation, decision-making and presentation skills, self-confident and friendly when dealing with others
• Analytical skills
• Ability to work effectively in a team environment and good interpersonal skills
• Comprehensive knowledge of user application systems (FIS, CRM, COMPASS, MS Office)