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An established industry player is seeking a motivated individual to provide sales and technical support for innovative products. This role involves assisting customers with product setup, troubleshooting, and ensuring optimal performance. Ideal candidates will possess a diploma or degree in Mechanical Engineering and have a JLPT N3 level for effective communication with Japanese-speaking clients. Join a dynamic team dedicated to delivering technically excellent solutions and enhancing customer satisfaction in a fast-paced environment.
Job description
Provide sales and technical assistance to customers regarding the appropriate use of products to ensure optimal performance, including:
Maintenance and continuous monitoring of product performance
Assistance with setup and configuration of products, including drawing simulation
Operational support and troubleshooting
Providing advice and information to customers upon request or at the discretion of the Service Engineer
Gather and report product-related information through service activities, including:
Performance, defect, yield, and other technical issues
Customer requirements, opinions, claims, and remarks regarding products or their performance
Additional information requested by the company related to products
Requirements:
JLPT N3 level or above for communication with Japanese-speaking headquarters and customers
Diploma or Degree in Mechanical Engineering or related technical field
Experience with semiconductors is advantageous but not necessary
Self-motivated, action/results-oriented, independent, flexible, with a passion for developing technically excellent products
HOW TO APPLY
Interested applicants should click on “APPLY NOW” or send their resume in MS Word format to hestia.wong(at)trustrecruit.com.sg.
Only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Wong Ying Huan (Hestia)
EA Personnel Reg No: R24122431