SALES ENGINEER

VAGRANT STEEL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology consulting firm in Singapore seeks a Sales Engineer to partner with Account Executives and translate customer needs into technical solutions. Candidates should have at least 3 years of experience in a similar role, possess strong technical skills across various technologies, and excel in communication. The firm emphasizes a customer-centric approach and offers collaborative opportunities for success.

Qualifications

• 3+ years of experience in Sales Engineer or Solutions Architect role.
• Ability to create network diagrams and develop solution architectures.

Responsibilities

• Partner with Account Executives to qualify leads.
• Translate customer requirements into tailored solutions.
• Deliver product demonstrations and manage Proof of Concept projects.
• Serve as the primary technical author for RFPs and RFIs.
• Facilitate client transition from sales to implementation.

Skills

Technical understanding of SaaS platforms

Networking

Cloud infrastructure (AWS/Azure/GCP)

APIs

Security protocols

Databases

Presentation skills

Communication skills

Education

Bachelor’s degree in Engineering, Computer Science, or related

Tools

Lucidchart

Draw.io

Job description

Key Responsibilities:

1. Pre-Sales Technical Consulting & Discovery

• Partner with Account Executives to qualify leads and identify key technical and business challenges of prospective clients.
• Conduct in-depth discovery calls and meetings to understand the client's existing infrastructure, workflows, and pain points.
• Act as a trusted technical advisor to prospects, building credibility and rapport.

2. Solution Design & Architecture

• Translate complex customer requirements into a tailored, technically sound solution using the company's products and services.
• Create and present technical proposals, architecture diagrams, and solution briefs that clearly articulate the proposed solution's value and functionality.
• Develop and maintain expert-level knowledge of the company's product portfolio, competitive landscape, and industry trends.

3. Product Demonstration & Proof of Concept (PoC)

• Plan, prepare, and deliver compelling, customized product demonstrations that address the specific needs and use cases of each prospect.
• Manage and execute Proof of Concept (PoC) / Pilot projects, including planning, installation, configuration, and presentation of results to prove business value.
• Effectively handle and respond to technical objections and questions during sales presentations.

4. Technical Proposal & RFP Response

• Serve as the primary technical author for Requests for Proposal (RFPs), Requests for Information (RFIs), and security questionnaires.
• Ensure all technical documentation is accurate, compelling, and aligns with the proposed solution.

5. Post-Sale Transition & Client Success

• Facilitate a smooth handover of the client from the sales team to the professional services or implementation team.
• Act as a technical resource during the initial stages of implementation to ensure the solution is delivered as scoped.
• Gather feedback from prospects and clients to inform product development and roadmap.

6. Internal Collaboration & Enablement

• Train and enable the sales team on technical aspects of the product, new features, and competitive differentiation.
• Collaborate with Product Management and Engineering teams to relay customer feedback and influence product strategy.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical field.
• Experience: 3+ years in a Sales Engineer, Solutions Architect, or similar pre-sales role, preferably in a B2B technology environment.
• Technical Skills:
  Strong understanding of [Insert relevant technologies, e.g., SaaS platforms, networking, cloud infrastructure (AWS/Azure/GCP), APIs, security protocols, databases].
  Ability to create network diagrams and solution architectures (using tools like Lucidchart, Draw.io, etc.).
  Excellent presentation and demonstration skills.
• Sales & Soft Skills:
  Exceptional communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
  Strong problem-solving and analytical skills.
  Self-motivated, proactive, and able to work independently as well as part of a team.
  A customer-centric mindset with a passion for solving customer challenges.