SALES ENGINEER

PS SOLUTIONS & SERVICES PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading company in equipment sales and services is seeking a Sales Engineer to manage customer relationships and drive sales. The role involves technical consultation, sales support, and ensuring seamless service delivery while requiring a background in engineering and sales experience. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and the ability to travel for regional support.

Qualifications

• Minimum of 3 years of experience in a sales engineering role.
• Strong understanding of technical equipment and sales solution design.
• Excellent verbal and written communication skills.

Responsibilities

• Develop and maintain strong relationships with key customers and stakeholders.
• Scout and develop leads with new customers.
• Coordinate with engineering teams for project execution.

Skills

Communication Skills

Problem-Solving

Sales Skills

Education

Bachelor’s degree in Engineering

Diploma in related technical field

Tools

Vacuum pump technology

Job description

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up-to-date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Qualification:

• Education: Bachelor’s degree in Engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical information to a non-technical audience.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing customer needs.
• Travel: Required to support regional customers in Southeast Asia (30-40%).