Sales cum Customer Service Administrator

Private Advertiser; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading services provider in Singapore is seeking a motivated Sales cum Customer Service Administrator to join their dynamic team. This full-time role requires at least 2 years of experience in sales or customer service. Key responsibilities include handling customer inquiries, processing orders, and maintaining accurate records. The ideal candidate has strong customer service skills, proficiency in Microsoft Office, and excellent organizational abilities. Join us to contribute to our commitment to quality and customer satisfaction.

Benefits

Supportive work environment

Opportunities for learning and growth

Qualifications

• At least 2 years of experience in a sales or customer service administrative role.
• Strong customer service skills and ability to communicate effectively with clients.
• Attention to detail and the ability to maintain accurate records.

Responsibilities

• Handle incoming customer inquiries and provide excellent customer service.
• Process customer orders, quotations, and invoices.
• Maintain accurate records of sales transactions and customer interactions.

Skills

Customer service skills

Communication

Organizational skills

Multitasking

Attention to detail

Team player

Tools

Microsoft Office Suite

Job description

About the role

We are seeking a motivated and detail-oriented Sales cum Customer Service Administrator to join our dynamic team. This full-time position will play a crucial role in supporting our sales and customer service operations.

What you'll be doing

• Handle incoming customer inquiries and provide excellent customer service

• Process customer orders, quotations, and invoices.

• Maintain accurate records of sales transactions and customer interactions.

• Coordinate with the sales team to ensure timely follow-up with leads and customers.

• Resolve customer issues related to orders/services promptly.

• Track and follow up on delivery schedules and work status.

• Maintain a high level of customer satisfaction by providing timely and effective support.

• Liaise with vendors to ensure timely order fulfillment.

• Ensure compliance with company policies and procedures during all customer and sales activities.

• Any other ad hoc duties assigned.

What we're looking for

• At least 2 years of experience in a sales or customer service administrative role

• Strong customer service skills and the ability to communicate effectively with clients

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Excellent organizational and multitasking abilities

• Attention to detail and the ability to maintain accurate records

• A team player with a positive attitude and the willingness to learn

What we offer

We are committed to providing our employees with a supportive and rewarding work environment.

About us

We are a leading Building services company in Singapore. With a strong track record of success and a commitment to quality, we are constantly seeking talented individuals to join our growing team.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.