Sales Coordinator/Support

JK Technology; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking a dynamic Sales Operations Executive to manage daily sales operations, handle customer inquiries, and collaborate with various teams. The role requires a diploma and 1-2 years of relevant experience, with proficiency in Microsoft Office. This position offers the opportunity to contribute to a fast-paced environment while building strong relationships.

Qualifications

• Preferably 1-2 years of experience in a similar role.
• Experience in customer service handling high volume of inquiries.
• Comfortable in a fast-paced dynamic environment.

Responsibilities

• Manage daily sales operation and customer inquiries.
• Collaborate with internal teams like Finance and Marketing.
• Assist with preparation of reports for tenders.

Skills

Customer Relationship Management

Sales Operations

Problem Solving

Communication

Education

Diploma in Business or a related field

Tools

Microsoft Office

Excel

Job description

Responsibilities:

• Manage daily sales operation.
• Knowledgeable in purchase orders, delivery orders and able to handle sales orders, quotation & invoices.
• Respond to a high volume of inquiries and provide helpful solutions to customer issues.
• Connect with existing key customer contacts if needed.
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing.
• Assist in preparation & submission of relevant reports and documents for tenders.
• Attend regular online/offline product training sessions arranged by vendors.

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience in customer service position handling high volume of calls & emails are welcome.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team.
• Proficient in Microsoft Office & Excel.