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A leading provider of industrial engineering solutions is seeking a proactive Sales Coordinator. The ideal candidate will manage sales orders, liaise with various departments, and support the sales team with essential tasks. This role requires strong organizational skills and a background in engineering, particularly in manufacturing or metal fabrication.
We are looking for a proactive and detail-orientedSales Coordinatorwith a strong background in engineering to support our sales and production teams. The ideal candidate will have experience in sales coordination within a manufacturing or factory environment. Knowledge ofmetal fabrication processesis a significant advantage.
Key Responsibilities:
Manage and coordinate customer sales orders from quotation to delivery, ensuring documentation is complete, accurate, and in compliance with company procedures.
Liaise with internal departments — including sales, production, logistics, and engineering — to ensure clear communication and timely order fulfilment.
Assist in preparing accurate quotations and job sheets, especially for custom fabrication jobs;
Maintain and update customer records, pricing databases, and inventory levels using ERP or internal systems.
Provide timely and professional responses to customer inquiries, including delivery updates, technical clarifications, and post-sales support.
Support the sales team with administrative tasks such as generating reports, preparing meeting materials, and tracking sales performance.
Collaborate with the quality team to ensure sales and delivery processes comply withISO standards(e.g., ISO 9001), including documentation, traceability, and quality procedures.
Help ensure internal documentation and processes related to sales orders, customer complaints, and corrective actions meet audit and compliance requirements.
Contribute to the continuous improvement of sales coordination processes, aiming to enhance efficiency and customer satisfaction.
Requirements:
Diploma or Degree in Engineering (Mechanical, Manufacturing, or a related field).
3–5 years of experience in a sales coordination role, preferably within a manufacturing or metal fabrication environment.
Strong organizational, coordination, and communication skills.
Able to work independently and collaborate effectively across departments.
About us
Sunlink Engineering Pte Ltd is a leading provider of industrial engineering solutions. With over 20 years of experience, we have built a reputation for delivering high-quality products and exceptional customer service. Our team of dedicated professionals is committed to helping our clients achieve their business goals through innovative engineering solutions.
Apply now to become a part of our dynamic team!