Sales Coordinator in Facility Management

SES FACILITY MANAGEMENT PVT LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading facility management company in Singapore is seeking a Sales Coordinator. This full-time role involves supporting the sales team by managing inquiries, preparing proposals, and maintaining client communication. The ideal candidate should have a Bachelor's degree and 1-3 years of sales coordination experience. Strong organizational skills and proficiency in CRM software are essential for success in this position.

Qualifications

• Minimum of 1-3 years of experience in sales coordination, preferably in facility management or similar sectors.
• Familiarity with facility management services.

Responsibilities

• Manage sales inquiries and administrative tasks for the sales team.
• Track sales performance against targets and KPIs.
• Build and maintain strong client relationships.

Skills

Strong organizational skills

Excellent communication abilities

Customer-focused attitude

Problem-solving skills

Technical proficiency in CRM tools

Education

Bachelor's degree in business administration, sales, marketing, or a related field

Tools

CRM software

Microsoft Office Suite

Job description

Sales Coordinator in Facility Management

The Sales Coordinator in the Facility Management industry plays a crucial role in supporting the sales team by managing administrative tasks, coordinating client communications, and ensuring the seamless execution of sales activities. Your responsibilities encompass handling sales inquiries, managing quotes and contracts, tracking sales performance, and collaborating with internal teams to guarantee the smooth delivery of facility management services.You will be actively involved in assisting the sales team in preparing proposals, presentations, and quotes for potential clients within the facility management sector. Scheduling meetings, follow-ups, and site visits for the sales team will also be a part of your duties. Additionally, you will be responsible for managing and maintaining client records, sales pipelines, and documentation in the CRM system.As the primary point of contact for client inquiries, you will promptly respond to questions about facility management services, pricing, and contracts. Building and nurturing strong relationships with existing clients to ensure satisfaction and foster long-term partnerships will be a key aspect of your role. Regular follow-ups with clients will also be conducted to ensure service satisfaction and identify upselling opportunities.Your tasks will also involve processing service orders and ensuring the timely execution of facility management services such as cleaning, security, and maintenance. Collaborating with operations and other departments to guarantee services are delivered as per client requirements and service level agreements (SLAs) is essential. Tracking and monitoring orders to ensure timely delivery and resolving any arising issues or delays will fall under your purview.You will be expected to prepare regular sales reports to monitor the sales team's performance against targets and KPIs. Maintaining accurate records of all sales activities, including leads, quotes, proposals, and contracts, will be crucial. Furthermore, you will provide administrative support for contract preparation, renewals, and amendments.Conducting market and competitor analysis within the facility management industry to identify potential clients, market trends, and competitor offerings is also part of your role. Your insights and feedback on client needs, competitive pricing, and service offerings will be valuable to the sales team.Collaboration with internal teams such as operations, marketing, and finance is essential to ensure the smooth execution of service contracts, proposals, and invoices. Additionally, you will assist the operations team with any client-specific requirements and expectations.The ideal candidate for this position should possess a Bachelor's degree in business administration, sales, marketing, or a related field. A minimum of 1-3 years of experience in sales coordination, preferably in the facility management industry or similar service-based sectors, is preferred. Familiarity with facility management services and CRM software is advantageous. Strong organizational skills, attention to detail, excellent communication abilities, customer-focused attitude, problem-solving skills, and technical proficiency in CRM tools and Microsoft Office Suite are essential for this role.This is a full-time position that requires proficiency in English and an in-person work location.,

• Recruiter Details SES FACILITY MANAGEMENT PVT LTD.

Sign-in & see how your skills match this job

• Sales Coordinator in Facility Management

Find Your perfect Job

Sign-in & Get noticed by top recruiters and get hired fast